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public:nnels:mp3todaisy:batch-mode [2023/07/12 20:38] rachel.osolen [Common Errors and Solutions] |
public:nnels:mp3todaisy:batch-mode [2024/05/09 05:04] |
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- | =======Batch Mode: Sideloading and Exporting Titles in Batches======= | ||
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- | If you are working on multiple titles you can use batch mode to sideload titles or export titles in batches. This feature has been created to save time, especially if you are working on a remediation project. | ||
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- | To use Batch Mode for Sideloading: | ||
- | * On the '' | ||
- | * When you turn it on there is a beep to tell you it is on. The button will now read '' | ||
- | * Sideload as usual. When you go to sideload or export a book in batch mode, Converter Plus will tell you immediately that it is uploaded or finished. This is a bit of a trick, as it is simply setting it up for batch mode. | ||
- | * Refresh your screen and continue adding titles until you are done. | ||
- | * When you go back to the '' | ||
- | * Select '' | ||
- | * You can now close your browser, and when you come back the next day everything should be completed! Including importing! | ||
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- | To use Batch Mode for Exporting Titles: | ||
- | * When you are done converting your titles you can add them to batch mode to export them all at once! | ||
- | * On the '' | ||
- | * Select '' | ||
- | * Open the title you wish to export | ||
- | * On the main title page, select '' | ||
- | * Export the project. Go to Export Project for more details. | ||
- | * Just like with sideloading, | ||
- | * Select Return to Project | ||
- | * Select Return to Home Page | ||
- | * You will now notice that your title has been added to the Batch List. The button will have changed to '' | ||
- | * Repeat steps until you are ready to export your batch! | ||
- | * When exporting, you can keep Converter Plus in batch mode as you work through the week and export all your books when you are done at the end of your workweek. | ||
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- | <note important> | ||
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- | The following video is a tutorial on '' | ||
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- | {{: | ||
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- | ======Errors in Batch Mode====== | ||
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- | During Batch Mode, if there were any errors, the error will be listed followed by an '' | ||
- | * Make note of the title and error | ||
- | * Select '' | ||
- | * Pressing the '' | ||
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- | The following sections will tell you how to manage and report different types of error in Batch Mode. | ||
- | =====Common Errors and Solutions===== | ||
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- | In this section, you will find two common errors that can be fixed on the user end, as well as what to do if you get stuck in Batch Mode. | ||
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- | If the error is '' | ||
- | * This usually happens when the link no longer exists (i.e. 404 Error). You will need to confirm the URL. | ||
- | * Navigate to NNELS.ca | ||
- | * make sure you are logged in | ||
- | * manually search for the title and copy the updated URL | ||
- | * Use this new URL to Sideload the title | ||
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- | The following is a video for how to deal with the '' | ||
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- | {{: | ||
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- | If the error is ''# | ||
- | * If there are zero MP3's then contact the Production Coordinator | ||
- | * If there are 2 MP3 versions then follow the directions in the error message: | ||
- | * Navigate to the Records page for the title | ||
- | * Make sure you are logged into NNELS.ca | ||
- | * Use the direct download URL to manually sideload the title: | ||
- | * Select the direct download link for one MP3 | ||
- | * Right click to open the pop up menu | ||
- | * Select '' | ||
- | * Use this link to sideload the title | ||
- | * Either MP3 on the record page will work, as they are duplicates | ||
- | * Remember, you will have to update the Metadata for these ones | ||
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- | The following is a tutorial on how to deal with the ''# | ||
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- | {{: | ||
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- | =====When Batch Mode Gets Stuck===== | ||
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- | If there is an error that causes Batch Mode to get stuck, or the batch pauses for more than 2 minutes, please do the following: | ||
- | * Try to select the '' | ||
- | * If successful, it will load the '' | ||
- | * Go to '' | ||
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- | The following video is a tutorial on '' | ||
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- | {{: | ||
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- | =====How to Report a Stuck Job: If Cancel Button Does Not Work===== | ||
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- | When there is an error in Batch Mode, or the batch pauses for more than 2 minutes, and you **can not** get the Cancel button to work, you can report the issue using the '' | ||
- | * Select the link '' | ||
- | * This will take you to a new page with a form to report the problem. | ||
- | * The job that is running, its status, and error message will be listed, followed by a Comment text box. | ||
- | * Enter any other details you wish to include in the text box | ||
- | * Press the Submit Report button. This sends the report to both the Production Coordinator and the Developer. | ||
- | * You will now be on a thank you page saying the report was logged in the request tracker. | ||
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- | The Production Coordinator and Developer will let you know as soon as the error is fixed and when you will be able to restart your work. Please do not work in COP until you have been contacted with confirmation the error is fixed. | ||
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- | < | ||
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- | The following video is a tutorial on '' | ||
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- | {{: | ||
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