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--- public:nnels:mp3todaisy:batch-mode [2023/07/13 14:59]
rachel.osolen [Common Errors and Solutions]
+++ public:nnels:mp3todaisy:batch-mode [2023/07/14 16:08]
rachel.osolen [Common Errors and Solutions]
@@ Line 43: / Line 43: @@
   * Make note of the title and error
   * Select ''Okay''
-  * Pressing the ''Okay'' button dismisses the errors, removed the title from the batch, and you will be taken to the ''Welcome Page''.
+  * Pressing the ''Okay'' button dismisses the errors, removes the title from the batch, and you will be taken to the ''Welcome Page''
+  * All the titles are now imported except the ones with errors.
+  * Email the title and error to the Production Coordinator
-The following sections will tell you how to manage and report different types of error in Batch Mode.
+The following sections will tell you how to manage and report different types of common errors in Batch Mode.
+<note>If the you receive and error that is not covered below, please email the Production Coordinator with the error message, title, and steps that lead to the error.</note>
 =====Common Errors and Solutions=====
-In this section, you will find two common errors that can be fixed on the user end, as well as what to do if you get stuck in Batch Mode.
+In this section, you will find two common errors that can be fixed on the user end, as well as what to do if you get stuck in Batch Mode. You do not need to email the Production Coordinator when you get these errors.
 If the error is ''Cannot find record. Confirm the URL is to the book record page.'' do the following:

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