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public:news [2024/07/31 16:36]
christine.burns 		public:news [2024/09/17 17:09] (current)
christine.burns
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-//Updated July 31, 2024//+//Updated September 17, 2024//
  
 <html> <html>
-<span style="color:green;font-size:150%;"><strong>BC Libraries Cooperative Support Advisory – Email Notifications and Anti-phishing </strong></span></html>+<span style="color:green;font-size:150%;"><strong>BC Libraries Cooperative Support Advisory - Preparing for Sitka’s Evergreen cloud migration</strong></span></html> 
 + 
 +Sitka’s Evergreen cloud migration is planned for the weekend of October 19-21. See the announcement here - https://bc.libraries.coop/news/moving-servers/ 
 + 
 +We expect the Evergreen server will be unavailable, from **9:00 PM PDT Saturday October 19 to 5:00 AM PDT Monday October 21, 2024.**    
 + 
 +Patrons will still be able to access electronic resources during the migration.  The web staff client and public catalogue will be unavailable, but authentication of 3rd party services will continue, and your patrons’ access to digital resources will not be affected.   
 + 
 +**In preparation for Sitka’s Evergreen cloud migration, libraries should note that our IP address will be changing.** 
 + 
 +The IP address cannot be updated before the migration but must be updated as soon as possible on October 21st . Please make sure to have the appropriate staff available to make these changes on October 21st. The current IP address for Sitka’s Evergreen will no longer work after that date. 
 + 
 +This will affect libraries using any of the following services: 
 + 
 +  * PC Reservations 
 +  * MeeScan 
 +  * PressReader 
 +  * Novelist 
 +  * Sending files via FTP 
 + 
 +Libraries will need to update our IP address in these services on October 21st to avoid service disruptions. 
 + 
 +If your library uses a firewall, you may need to update the allowed list to include our new IP address. Please check with your IT provider about whether or not you need to update your firewall rules. 
 + 
 + 
 +//Updated September 12, 2024// 
 + 
 +<html> 
 +<span style="color:green;font-size:150%;"><strong>BC Libraries Cooperative Support Advisory – Continuing Training in October</strong></span></html> 
 + 
 +Join us in October for the continuing training webinar Bad Data Doesn’t Count: Best Practices for Data Maintenance in Sitka’s Evergreen. 
 + 
 +Data is essential to libraries but you can run into problems when it’s incorrect, missing, or not maintained. Join us as we discuss best practices for data maintenance in Sitka’s Evergreen. We’ll look at recommended recurring tasks such as reviewing your holds shelf, hopeless holds list, and transit list and how frequently you should perform those tasks. We’ll also delve into identifying missing and incorrect data and how to fix it. 
 + 
 +Register now https://bc.libraries.coop/support/continuing-training/ 
 + 
 +The Thursday session will be recorded and posted publicly to our Youtube channel. 
 + 
 +//Updated August 26, 2024// 
 + 
 +**BC Libraries Cooperative Support Advisory – Brief Evergreen Downtime Wednesday, August 28th** 
 + 
 +Sitka’s Evergreen and associated services will be offline briefly during our scheduled system maintenance window (9:00pm – 4:00am PT) on Wednesday August 28th.  We expect the downtime to last up to 30 minutes.  
 +  
 +During the downtime users will not be able to access the Evergreen staff client or public catalogue and 3rd party services will not authenticate against Evergreen. 
 + 
 +This downtime is needed for preparations for Sitka’s migration to the cloud which will be taking place October 19th to 21st. 
 + 
 +Please contact Co-op Support at sitka@bc.libraries.coop if you have any questions 
 + 
 + 
 +//Updated August 7, 2024// 
 + 
 +**BC Libraries Cooperative Support Advisory – 3rd party service freeze on adding new accounts or services as of August 15th.**   
 + 
 +As of August 15th 2024 we will implement a freeze on new 3rd party service integrations.  If your library is planning to implement a new 3rd party service in 2024 you must submit a 3rd party service integration survey before August 15th 2024.    
 + 
 +For more information see our 3rd party integration policy here https://docs.libraries.coop/policy/_3rd_party_service_integration.html  
 + 
 +3rd party services are any software or hardware that isn’t part of the Evergreen integrated library system. 3rd party services include products such as self check machines, electronic resources, public workstation authentication, equipment lockers, etc.  
 + 
 + 
 + 
 +//Updated August 1, 2024// 
 + 
 +**BC Libraries Cooperative Support Advisory – Permission Group Structure Change** 
 + 
 +To better manage permissions and staff accounts in Sitka’s Evergreen Co-op Support is adjusting the permission group structure on August 7th.  
 + 
 +Library staff won’t be affected by the minor changes.  If you do see any permission errors, please submit a ticket to Co-op Support.  Please describe what you were trying to do and include any error messages from Evergreen.  
 + 
 + 
 +//Updated July 31, 2024// 
 + 
 +**BC Libraries Cooperative Support Advisory – Email Notifications and Anti-phishing**
  
 Co-op Support has added the following text to the global email notifications for password resets, test emails, emergency closures, and bibliographic record lists generated through My Account.  Co-op Support has added the following text to the global email notifications for password resets, test emails, emergency closures, and bibliographic record lists generated through My Account. 
public/news.1722443769.txt.gz · Last modified: 2024/07/31 16:36 by christine.burns

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