BC Libraries Coop wiki

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Below is information for libraries who get their email via the Co-op. Users are able to connect either via the provided webmail interface or else using a 3rd party client. Please note: the Co-op is only able to provide limited support for 3rd party clients, and the webmail interface is provided "as is."

==== Webmail ====
To access your mail via the web, users should go to:
https://webmail.libraries.coop/

 
Your username is your full email address, usually:
firstname.lastname@_DOMAIN_

Note you MUST include the full domain with your username. 

==== Identities ====

Configure the identities associated with your account in [[https://webmail.libraries.coop/services/prefs.php?app=imp&group=identities|Preferences -> Mail -> Personal Information]]

<note important>Ensure that the "Default Identity" is filled out with values if it is selected as default. Otherwise, fields like signature will not be configurable.</note>


==== 3rd Party Mail Client ====
In order to access your email via some other mail client, you will need to use the following settings:


<WRAP center round box 60%>
__Incoming Mail Server__ 
 
Host: mail.libraries.coop  \\
Protocol: IMAP  \\
TLS: StartTLS required  \\
Port: 143 (optionally port 993 with pure SSL)  \\

As with webmail, your new username will be your full email address, usually firstname.lastname@_DOMAIN_

You MUST include the full domain with your username.
</WRAP>


 

POP3 service has been discontinued, you must use IMAP.
<WRAP center round box 60%>

__Outgoing Mail Server__

Host: mail.libraries.coop \\
Protocol: SMTP \\
Port: 587  \\
SSL/TLS/StartTLS: StartTLS required \\
SMTP AUTH: supported, use LOGIN/PLAIN method \\
</WRAP>

Below is a video done by Coop Support demonstrating configuration of Thunderbird for use with the Co-op mail servers. Thunderbird is only one of many possible third party clients. No endorsement or recommendation is intended, and the Co-op mail servers should work with any standards-based IMAP client.


{{url>https://www.youtube.com/embed/2FEh7HNPUy4?rel=0&vq=hd720|Video}}

Here is a brief set of instructions on [[public:outlook-mac-mail-settings|configuring Mac Mail with the Co-op mail servers.]]
==== Got Problems? ====
If you have problems with your email account, please use another email service to contact us at sysop@bc.libraries.coop, including your username
and webmail URL.
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