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public:nnels:etext:pa-outline-expectations [2022/11/02 18:52]
rachel.osolen [Job Outline] 		public:nnels:etext:pa-outline-expectations [2023/05/25 17:48]
rachel.osolen
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 =====Job Outline===== =====Job Outline=====
  
-A Production Assistant is to work 15 or 30 hours per week, depending on their contract.+A Production Assistant is to work 30 hours per week.
  
-<note>PA2 Assistants who work 30 hours a week have additional work duties. For more information see [[public:nnels:etext:orientation:additional_work_duties_for_30_hour_contracts|Division of Work for PA2]]</note>+The Production Assistant will use their own laptop along with a current and updated version of Microsoft Word. It is the Production Assistant's responsibility to ensure that they are using the latest software on a reliable computer. 
 + 
 +Your work duties will be divided as follows: 
 +  * 20 hours on eText Production 
 +  * 10 hours on MP3 to DAISY 
 +  * Content as needed (around 5 hours a month for CELA and ABC) 
 + 
 +Content development work: 
 +  * [[nnels:documentation:content:exchange-agreements:cela|CELA File Exchange]]: aim to select 5 titles a month. Remember to contact the Production Coordinator when you finish each batch of selection. 
 +  * [[nnels:documentation:content:abc|ABC Selection]]: aim to select 5 titles a month. Remember to contact the Production Coordinator when you finish each batch of selection. 
 +  * Purchasing: For more information go to [[nnels:documentation:content:collection-policy:how_to_select_titles_for_purchasing|Selecting Titles for Purchase]]. 
 +  * [[public:nnels:cataloguing:metadata-cleanup:|Metadata Cleanup]]: When you have no other content work to do, or are waiting on Production work, you can work on this! 
 +  * Other projects as assigned 
 + 
 +<note>If you have any issues accessing any of these pages, please contact the Production Coordinator.</note> 
 + 
 +====Production Expectations====
  
 The main duty of this position is to produce books that are in accessible formats. The Production Assistant will reformat converted ebooks in Microsoft Word as outlined in this [[public:nnels:etext:start|eText Wiki]], and with the direct guidance and support of the Production Coordinator. The main duty of this position is to produce books that are in accessible formats. The Production Assistant will reformat converted ebooks in Microsoft Word as outlined in this [[public:nnels:etext:start|eText Wiki]], and with the direct guidance and support of the Production Coordinator.
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 It is also expected that the Production Assistants regularly check the queue to see if any new Urgent tickets have been added. It is also expected that the Production Assistants regularly check the queue to see if any new Urgent tickets have been added.
 +
 +When taking your next patron request, please start with the oldest and work your way through to the newest. If you need help identifying which ones are oldest, please ask the Production Coordinator.
 +
 +Some Award tickets will need to be converted into two formats for the same title (i.e. an MP3 to DAISY, and EPUB conversion). When you take one of these tickets there will be a comment in the ticket that both formats need to be converted. The documents for the EPUB conversion will be in Cyberduck, and the link to the MP3 will be in the comment section of the ticket. If you need assistance with this, please ask the Production Coordinator.
  
 You should finish a ticket before taking another one, unless otherwise directed by the Production Coordinator. You should finish a ticket before taking another one, unless otherwise directed by the Production Coordinator.
  
-Sometimes a ticket will be assigned to you by the Supervisor.+Sometimes a ticket will be assigned to you by the Supervisor. The Supervisor will also send out regular email updates on production priorities for Awards.
  
 A Production Assistant should aim to have only 2-3 tickets maximum at any given time. This helps avoid burnout and workload piling up. A Production Assistant should aim to have only 2-3 tickets maximum at any given time. This helps avoid burnout and workload piling up.
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 <note>All tickets assigned to Production Assistants by the Production Coordinator take priority over all other work. The Production Coordinator may also assign specific deadlines to titles.</note> <note>All tickets assigned to Production Assistants by the Production Coordinator take priority over all other work. The Production Coordinator may also assign specific deadlines to titles.</note>
  
-The Production Assistant will use their own laptop along with a current and updated version of Microsoft Word. [[https://ualberta.onthehub.com/WebStore/ProductsByMajorVersionList.aspx?cmi_cs=1&cmi_mnuMain=70eccc40-3868-e311-93f8-b8ca3a5db7a1|UAlberta Hub]] offers free 365 to students that can be downloaded directly to their computer. It is the Production Assistant's responsibility to ensure that they are using the latest software on a reliable computer.+<note>Other projects **may** be assigned to the Production Assistant at the discretion of the Production Coordinator. If this occurs, the Production Coordinator will communicate the project outcome and expectations within the Production Assistant's current workflow. These projects will be part of their contracted hours, and the Production Assistant will not be paid any additional amount for these projects.</note>
  
-If there is ever any downtime in production, the Production Assistant is expected to do metadata work as outlined on [[public:nnels:cataloguing:metadata-cleanup|this wiki page]].+<note>If there is an illness, or other similar circumstance, that prevents the employee from working their full hours they **must** contact their direct supervisor, the Production Coordinator, at their greatest convenience.</note>
  
-Other projects **may** be assigned to the Production Assistant at the discretion of the Production Coordinator. If this occurs, the Production Coordinator will communicate the project outcome and expectations within the Production Assistant's current workflow. These projects will be part of their contracted hours, and the Production Assistant will not be paid any additional amount for these projects. +<note>Please contact the Production Coordinator to book your vacation and personal days. These will be outlined in your contract.</note>
- +
-Additional contracts **may** be offered to the Production Assistant based on skill set and availability. These contracts will be for projects that utilize the Production Assistant's skill set, and will be separate from the Production Assistant job and expectations.  +
- +
-Full-time Production Assistants will also have the following responsibilities: +
-  * [[public:nnels:cataloguing:metadata-cleanup|Metadata cleanup]] +
-  * Assisting with purchasing and acquisitions +
-  * [[public:nnels:mp3todaisy|Converting MP3 files to DAISY]] +
-  * Assisting with collection creation and maintenance +
-  * Other duties as assigned +
- +
-<note>If there is an illness, or other similar circumstance, that prevents the employee from working their full hours they **must** contact their direct supervisor, the Production Coordinator.</note> +
- +
-<note>If you work 15 hours a week, you have 2 vacation days, and five personal days. Both are equal to a 5 hour work shift. Contact the Production Coordinator to discuss and book any time off. The period from December 25th through December 31st are paid days off. NNELS is part of the BC Libraries Cooperative, and as such recognizes all BC Statutory holidays.</note> +
- +
-<note>If you work 30 hours a week, you have 7 vacation days, and 4 personal days. Both are equal to a 6 hour work shift. Contact the Production Coordinator to discuss and book any time off. The period from December 25th through December 31st are paid days off. NNELS is part of the BC Libraries Cooperative, and as such recognizes all BC Statutory holidays.</note>. +
- +
- +
-===== Probation Period and Training===== +
- +
-All new hires will go through a training and probationary period of **2 months**. It is expected that by the end of this probationary period you will be able to do the following: +
-  * Be able to produce titles with little to no feedback on an regular and ongoing basis (see below for table of average hours per book) +
-  * Write Simple and Medium Image Descriptions with little to no feedback +
-  * Communicate clearly and ask questions +
- +
-You will have a final evaluation meeting at the end of this 2 month period where your performance will be reviewed and you will be given either a pass or fail depending on if you have met the job expectations as outlined above. +
- +
-If you **do not** meet the job expectations at the end of this 2 month period it will be considered a fail and your contract will be terminated. +
- +
-If you **do** meet the job expectations at the end of this 2 month period it will be considered a pass and you will continue your employment with NNELS. +
- +
-During this time you will be given hands-on training and support from the Production Coordinator. This can include, but is not limited to: +
-  * Zoom meetings +
-  * Emails +
-  * Wiki documentation and Q&A posts +
-  * Comments in RT +
- +
-The Production Coordinator will assign you titles to aid with your development. This is to help you avoid getting stuck with a complex title before you have built up your skill set. After training, you will be expected to select and choose tickets as per your job outline. +
- +
-<note important>During this training and probationary period it is essential that you communicate clearly with the Production Coordinator about any issues you are having with your position or with training. If the Production Coordinator finds you are not meeting job expectations, they will apply Progressive Discipline measures to help you improve your work and skill set. If Progressive Discipline does not improve your work within the 2 month probationary period, you will fail probation.</note> +
- +
-<note>During your probation, if you find you no longer want to work with NNELS, you can send a letter of resignation to the Production Coordinator **without notice**. After the end of your probation, if you find you no longer want to work with NNELS, then we ask for one weeks' notice.</note>+
  
 ===== Job Expectations===== ===== Job Expectations=====
  
-All Production Assistants are expected to work their full hours per week (15 for casual workers, 30 for full-time).+All Production Assistants are expected to work their full hours per week (30 hours).
  
-For casual workers, the Production Assistant can divide these hours within a week in any way that fits their current schedule, as long as they are finishing all assigned hours per week. +It is expected that part of their work schedule overlaps with the Production Coordinator.
- +
-For full-time workers, it is expected that part of their work schedule overlaps with the Production Coordinator.+
  
 <note>The Production Coordinator works full-time hours during the week between 9am and 6pm EST. They may make themselves available outside these hours for special circumstances, such as training of special projects with tight deadlines.</note> <note>The Production Coordinator works full-time hours during the week between 9am and 6pm EST. They may make themselves available outside these hours for special circumstances, such as training of special projects with tight deadlines.</note>
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 ^Book Type ^Average Work Hours ^ ^Book Type ^Average Work Hours ^
-|Novels (no images) | 2 | 
-|Novels (images) | 4 | 
-|Nonfiction (images/graphs/endnotes) | 10 | 
 |Poetry | 1.5 | |Poetry | 1.5 |
 |Plays | 1.5 | |Plays | 1.5 |
-|Cookbooks/Complex Formatting | 15 | +|Novels (no images) | 2 | 
-|Textbooks | 40 | +|Novels (images) | 4 | 
-|Children's Picture Books | 10 | +|Illustrated Books | 15 | 
-|Illustrated Books | 5 |+|Children's Picture Books | 20 | 
 +|Nonfiction/Biography (images) | 20 | 
 +|Nonfiction (images/graphs/endnotes) | 50 | 
 +|Cookbooks/Titles with Complex Formatting | 50 |
  
 <note>These times are based on fully-trained Production Assistant workflows</note> <note>These times are based on fully-trained Production Assistant workflows</note>
 +
 +The following is a breakdown of the average writing time for Alt-text:
 +^Image Type ^Average Work Hours ^
 +|Simple image | 3 minutes per image |
 +|Medium image | 20 minutes per image |
 +|Complex image | 35 minutes per image |
 +
 +<note>These estimates may increase when you factor in editing.</note>
 +
 +The following is an average breakdown for editing images:
 +^Image Type ^Average Edit Hours ^
 +|Simple image | 1 minutes per image |
 +|Medium image | 10 minutes per image |
 +|Complex image | 25 minutes per image |
 +
 +<note>Sometimes images will require so research on your end and will take longer than average. For example, when describing art, you want to use the right terminology for the style of art you are describing and a quick search on the art piece or artist can help. This is also try for culturally specific items. For more information, go to [[public:nnels:etext:glossary_of_terms|Glossary of Alt-text Terms]] and [[public:nnels:etext:images:general_guidelines|General Guidelines]].</note>
  
 <note>If you have a title that you feel is taking you a long time to work on, please contact the Production Coordinator through the RT ticket for that title so they are aware that the title is more time-consuming than originally expected. This can include, but is not limited to, novels with messy conversion and complex titles that include many images, tables, and footnotes.</note> <note>If you have a title that you feel is taking you a long time to work on, please contact the Production Coordinator through the RT ticket for that title so they are aware that the title is more time-consuming than originally expected. This can include, but is not limited to, novels with messy conversion and complex titles that include many images, tables, and footnotes.</note>
Line 123: Line 116:
  
 The Production Coordinator is also responsible for training you and offering support in learning and creating image descriptions. We have an [[public:nnels:etext:images:alt-text_q_a|Alt-text Q&A page]] specifically for alt-text to assist you with your education, and help you when you get stuck on any description. The Production Coordinator is also responsible for training you and offering support in learning and creating image descriptions. We have an [[public:nnels:etext:images:alt-text_q_a|Alt-text Q&A page]] specifically for alt-text to assist you with your education, and help you when you get stuck on any description.
 +
 +===== Probation Period and Training=====
 +
 +All new hires will go through a training and probationary period of **2 months**. It is expected that by the end of this probationary period you will be able to do the following:
 +  * Be able to produce titles with little to no feedback on an regular and ongoing basis (see below for table of average hours per book)
 +  * Write Simple and Medium Image Descriptions with little to no feedback
 +  * Communicate clearly and ask questions
 +
 +You will have a final evaluation meeting at the end of this 2 month period where your performance will be reviewed and you will be given either a pass or fail depending on if you have met the job expectations as outlined above.
 +
 +If you **do not** meet the job expectations at the end of this 2 month period it will be considered a fail and your contract will be terminated.
 +
 +If you **do** meet the job expectations at the end of this 2 month period it will be considered a pass and you will continue your employment with NNELS.
 +
 +During this time you will be given hands-on training and support from the Production Coordinator. This can include, but is not limited to:
 +  * Zoom meetings
 +  * Emails
 +  * Wiki documentation and Q&A posts
 +  * Comments in RT
 +
 +The Production Coordinator will assign you titles to aid with your development. This is to help you avoid getting stuck with a complex title before you have built up your skill set. After training, you will be expected to select and choose tickets as per your job outline.
 +
 +<note important>During this training and probationary period it is essential that you communicate clearly with the Production Coordinator about any issues you are having with your position or with training. If the Production Coordinator finds you are not meeting job expectations, they will apply Progressive Discipline measures to help you improve your work and skill set. If Progressive Discipline does not improve your work within the 2 month probationary period, you will fail probation.</note>
 +
 +<note>During your probation, if you find you no longer want to work with NNELS, you can send a letter of resignation to the Production Coordinator **without notice**. After the end of your probation, if you find you no longer want to work with NNELS, then we ask for one weeks' notice.</note>
  
 [[public:nnels:etext:start|Return to main eText Page]] [[public:nnels:etext:start|Return to main eText Page]]
  
public/nnels/etext/pa-outline-expectations.txt · Last modified: 2024/05/14 16:58 by rachel.osolen

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