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public:nnels:etext:pa-outline-expectations [2023/04/13 08:16]
rachel.osolen
public:nnels:etext:pa-outline-expectations [2023/05/25 10:48]
rachel.osolen
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 It is also expected that the Production Assistants regularly check the queue to see if any new Urgent tickets have been added. It is also expected that the Production Assistants regularly check the queue to see if any new Urgent tickets have been added.
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 +When taking your next patron request, please start with the oldest and work your way through to the newest. If you need help identifying which ones are oldest, please ask the Production Coordinator.
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 +Some Award tickets will need to be converted into two formats for the same title (i.e. an MP3 to DAISY, and EPUB conversion). When you take one of these tickets there will be a comment in the ticket that both formats need to be converted. The documents for the EPUB conversion will be in Cyberduck, and the link to the MP3 will be in the comment section of the ticket. If you need assistance with this, please ask the Production Coordinator.
  
 You should finish a ticket before taking another one, unless otherwise directed by the Production Coordinator. You should finish a ticket before taking another one, unless otherwise directed by the Production Coordinator.
public/nnels/etext/pa-outline-expectations.txt · Last modified: 2023/11/27 11:37 by rachel.osolen