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Wiki's For Knowledge Management
VILSC 2018
Scott Leslie
BC Libraries Cooperative
INTRO
Some things about the Coop
We're not a library.
We have a lot of tech-savvy people on staff.
We do open source as exclusively as possible
We are super cost-aware, don't like to spend when we don't have to
Why Wiki?
Easy collaborative document editing and creation but…
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Easy search and browse
Improve transparency and help reduce silos
Anticipate knowledge growth even before it happens
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Why DOKUWIKI?
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Document based, not database
Git backed, which means key staff can have an offline version of the wiki on their laptops
Ability to move pages and namespaces (means you don't have to get it perfect the first time)
Why DOKUWIKI? Part II
How we made it work
If you already have on, with even a few people using it - don't kill it, build on it!
Redesign, info architecture
Gardening! together and separately
Focus on "collaboration" not "publishing", folksonomy (+search) not taxonomy
if a good exchange has happened elsewhere (
IRC, email) suggest a wiki entry as a result
Is wiki always the way? NO
Thanks!