Below is information for libraries who get their email via the Co-op. Users are able to connect either via the provided webmail interface or else using a 3rd party client. Please note: the Co-op is only able to provide limited support for 3rd party clients, and the webmail interface is provided "as is."
To access your mail via the web, users should go to: https://webmail.libraries.coop/
Your username is your full email address, usually: firstname.lastname@_DOMAIN_
Note you MUST include the full domain with your username.
Configure the identities associated with your account in Preferences -> Mail -> Personal Information
In order to access your email via some other mail client, you will need to use the following settings:
Incoming Mail Server
TLS: StartTLS required
Port: 143 (optionally port 993 with pure SSL)
As with webmail, your new username will be your full email address, usually firstname.lastname@_DOMAIN_
You MUST include the full domain with your username.
POP3 service has been discontinued, you must use IMAP.
Outgoing Mail Server
SSL/TLS/StartTLS: StartTLS required
SMTP AUTH: supported, use LOGIN/PLAIN method
Below is a video done by Coop Support demonstrating configuration of Thunderbird for use with the Co-op mail servers. Thunderbird is only one of many possible third party clients. No endorsement or recommendation is intended, and the Co-op mail servers should work with any standards-based IMAP client.
Here is a brief set of instructions on configuring Mac Mail with the Co-op mail servers.
If you have problems with your email account, please use another email service to contact us at email@example.com, including your username and webmail URL.