This is an old revision of the document!
Withe email provided by the Co-op, passwords must be reset via the webmail interface at webmail.libraries.coop
Once you have a co-op email account, you should configure it with an alternate account that can be used to recover/reset your password. To do this, once logged in at webmail.libraries.coop, under the Settings Wheel - Preferences select "Global Preferences"
Once on the Global Preferences page, select "Account Password"
and then on the resulting page, enter a secret question and answer and an alternate email address to use to recover this account (e.g. a home email account or something other than THIS account.)
In the case you have not set up an alternate account to recover/reset password, and cannot log into your account to reset it, please email sysop@bc.libraries.coop or call the support desk at 1-888-848-9250 IMMEDAITELY and we can reset it for you.