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- | Please contact Co-op Support before you purchase a resource | + | Email notification templates can now be formatted in HTML. This means that we can add hyperlinks |
- | For more information, see - http:// | + | If you are interested in updating your email notification templates to be formatted in HTML, please submit a ticket to Co-op Support before April 26, 2024 with the subject “Email Notification Updates”. |
+ | For guidance on what to include in your ticket to facilitate us making these changes, please see: http:// | ||
- | //Updated March 31, 2021// | + | Your local system administrators can now view the notification/action trigger templates for your library, though only Co-op Support can make changes. For instructions on viewing your notifications/ |
- | **BC Libraries Cooperative Support | + | Please contact Co-op Support if you have any questions. |
- | **NOTE - this update is for the BC public libraries that have opted in for Linked in Learning.** | ||
- | We understand Linked In Learning continues to have authentication issues and we are expecting a resolution soon. | + | //Updated March 7, 2024// |
- | The authentication endpoints have been set up for all participating libraries, | + | < |
+ | <span style=" | ||
- | Co-op staff continue | + | We're planning the next Sitka Business Function Group meeting (via Zoom) for May. Please take a moment |
+ | The poll will close on **March 13th at 5:00pm Pacific**. | ||
- | //Updated March 15, 2021// | + | We're planning to provide updates in the May meeting on several projects and initiatives, including: plans for the next Sitka upgrade, updates on Decolonizing Description, |
- | **BC Libraries Cooperative | + | If you have other topics you'd like us to include on the agenda, please contact Co-op Support |
- | Pre-catalogued records are an easy option for checking out inter library loans that have come in via a 3rd party ILL management system such as Illume or fILL. | ||
- | If your library uses pre-cat records for inter library loans it’s important to remember: | + | //Updated March 5, 2024// |
- | * Do not use the barcode on the item. This causes problems if the item belongs to another Sitka library or if the library later joins the Sitka consortium. | + | |
- | * Pre-cats are temporary and not visible in the OPAC | + | |
- | * Make sure you chose the correct circulation modifier at check out to ensure that the item follows the correct circulation policy. | + | |
- | More information on using pre-cats for interlibrary loans can be found here: http:// | + | **BC Libraries Cooperative Support Advisory – Continuing Training in March** |
- | Looking | + | Last chance to register |
- | If you have any questions contact Co-op support | + | Have you got the hang of cloning report templates and want to learn how to do more? This session will look at adding and removing display fields and filters in report templates as well as some tips on how to make your report output more user friendly for staff. |
- | //Updated March 1, 2021// | + | Register now https://bc.libraries.coop/support/ |
- | **BC Libraries Cooperative Support Advisory - Sitka’s Evergreen Outage 02/27/21** | + | Registration closes at the end of the day Friday, March 8th. |
- | There was a service outage for Sitka’s Evergreen | + | This webinar will assume attendees know how to clone templates, run reports, and are familiar with the existing |
- | The Co-op support team provides support by phone and email Monday | + | The Thursday session will be recorded |
- | **Emergency support is available outside of regular support hours; please call us at 1-888-848-9250 and select option 9 to be connected to an on-call tech.** If you are unable to connect to the Evergreen server, your LibPress site is down, or patron authentication via SIP or PatronAPI is down, we consider it an emergency. | ||
- | Learn more about reporting issues and contacting Co-op Support here: http:// | ||
+ | //Updated February 21, 2024// | ||
- | //Updated February 22nd, 2021// | + | **BC Libraries Cooperative Support Advisory – Continuing Training in March** |
- | **BC Libraries Cooperative Development Advisory - Sitka' | + | Ready for the next level of reporting? |
- | BC Libraries Co-op Support is pleased | + | Have you got the hang of cloning report templates and want to learn how to do more? This session |
- | Patrons will still be able to access electronic resources while Evergreen is being upgraded. The web staff client and public catalogue will be unavailable, | + | Register now https://bc.libraries.coop/ |
- | Co-op Support' | + | This webinar |
- | As in past upgrades, Co-op Support | + | |
- | Co-op Support will once again be hosting upgrade webinars. This year we will be offering 4 sessions of " | ||
- | Please contact us at sitka@bc.libraries.coop if you have any further questions. | + | //Updated February 16, 2024// |
+ | **BC Libraries Cooperative Support Advisory – Evergreen International Online Conference** | ||
- | //Updated February 8th, 2021// | + | This year the annual Evergreen International Conference is virtual and takes place April 22 -24! Interested in learning more about Evergreen and the Evergreen community? |
- | **BC Libraries Cooperative Support - Highlighting Training Resources: Reports** | + | https:// |
- | Looking to teach someone how to use the reporter or just brushing up your own skills? | + | The conference schedule can be found here: https:// |
- | https://www.youtube.com/ | + | The Evergreen Hackfest will be held April 25th and is a free event. |
- | Documentation on reports | + | Recordings from past conferences |
- | Don’t forget, in order to access the reporter functionality and to view report output library staff must complete a reporter privacy waiver. < | ||
- | Waivers can be found here: https://bc.libraries.coop/support/sitka/ | + | //Updated February 1, 2024// |
- | Need to create new accounts so staff can access reports? | + | **BC Libraries Cooperative Support Advisory |
- | If you have any questions please contact Co-op support at sitka@bc.libraries.coop | + | Hello everyone, |
+ | All Evergreen services have now been fully restored. | ||
- | //Updated February 1st, 2021// | + | Thank you to all the sites who reported issues. |
- | **BC Libraries Cooperative Support Advisory - Sitka Reporter Privacy Waiver update** | + | We apologize for the interruption to services and any inconvenience it may have caused. |
- | In order to ensure full compliance with privacy legislation, | ||
- | < | ||
- | The new waiver is available here https://bc.libraries.coop/support/ | + | //Updated January 31, 2024// |
- | Before submitting a waiver, we ask all staff to review Appendix J of the Service Management Agreement to fully understand their responsibilities in safeguarding patron information. | + | **BC Libraries Cooperative Support Advisory - Sitka’s Evergreen Outage 01/ |
- | To ensure that only staff who have submitted a waiver have access | + | Evergreen is continuing |
- | * Any staff who have submitted a waiver by that date will have their View Reports permissions restored on the same day. | + | |
- | * Any staff who have not submitted a waiver by that date, but still need the View Reports permission, may submit their waiver at a later date and the permission will be restored as soon as possible. | + | |
- | **NOTE: If you have already completed a Reporter Privacy Waiver you DO NOT need to submit another one.** | + | Libraries may find Sitka’s Evergreen slow or unresponsive. |
- | Please ensure that all staff in your library are aware of this change. If you have any questions about this process, please contact Co-op support at 1-888-848-9250 or sitka@bc.libraries.coop | + | Further updates will be posted as we have more information on when services will be fully restored. |
+ | We apologize for the inconvenience and thank you for your patience as we resolve this issue. | ||
- | //Updated January 4th, 2021// | ||
- | **BC Libraries Cooperative Support - Happy 2021 from Co-op Support!** | + | //Updated January 31, 2024// |
- | We hope you all enjoyed the holidays. | + | |
- | Continuing Training | + | **BC Libraries Cooperative Support Advisory - Sitka’s Evergreen Outage 01/ |
- | Registration for the next continuing training session “Fixed Fields” closes on Wednesday - if you would like you attend, register here - https://bc.libraries.coop/ | + | Evergreen is currently experiencing intermittent slowness due to server issues. Techs are working to restore services as soon as possible. |
- | 2021 Closed Dates | + | Libraries may find Sitka’s Evergreen slow or unresponsive at the moment. |
- | Make sure you’ve added closed dates for the 2021 statutory holidays and any other expected closures. | + | Further updates |
- | Additional information can be found in Sitka’s Evergreen Documentation - http://docs.libraries.coop/ | + | We apologize for any inconvenience and thank you for your patience as we resolve this issue. |
- | Opt In to Autorenewals Now Available | ||
- | Circulation policies in Evergreen can now be configured to automatically renew items checked out on patron accounts. | + | //Updated January 18, 2024// |
- | Circulations will be renewed automatically and patrons will not need to log in to their accounts or ask library staff to renew materials. Autorenewals will not occur if the item has holds, exceeds the maximum number of autorenewals allowed, or if the patron has been blocked from renewing items. | + | **BC Libraries Cooperative Support Advisory - Annual Statistics for Public Libraries** |
- | Send an email to sitka@bc.libraries.coop if you are interested in having this set up for your library or if you have any questions. | + | **BC Public Libraries** |
+ | The 2023 Sitka Statistics Reports for the Public Libraries Branch annual survey are now ready for all Sitka public libraries in BC. | ||
+ | Find and download your spreadsheet here: https:// | ||
- | //Updated December 17th, 2020// | + | Website statistics are included for LibPress libraries. |
- | **BC Libraries Cooperative Support - Reminder Sitka’s Evergreen Continuing Training Registration Open** | + | Additional information on the work can be found here: http:// |
- | Don't miss your chance to register for the January continuing training webinar! Sign up now for Those Flummoxing Fixed Fields to learn about how data in the fixed fields affects the catalogue and your patrons. | + | The preparation of these reports is funded by the BC Public Libraries Branch. |
- | If you would like to register, please sign-up here - https:// | + | **Manitoba Public Libraries** |
+ | Instructions for gathering statistics for the Manitoba Public Library Services Branch’s annual survey can be found here: http:// | ||
- | //Updated December 7th, 2020// | + | These are the same templates as last year. We recommend double checking to ensure you’re using the most current templates. |
- | **BC Libraries Cooperative Support Advisory - Support Holiday Closure and 2021 Closed Dates** | + | Information on using the reporter in Sitka’s Evergreen can be found here: http:// |
- | Co-op Support will be closed | + | Website statistics |
+ | https:// | ||
- | Emergency telephone support is not affected by this seasonal closure. | + | **All Other Libraries** |
- | Don’t forget to take a few minutes to add your own closed dates for the 2021 statutory holidays and any other expected closures. | + | Co-op Support recommends setting up recurring monthly reports |
- | Additional information can be found in Sitka' | ||
- | Please contact us at **sitka@bc.libraries.coop** if you have any questions. | ||
+ | //Updated January 16, 2024// | ||
- | //Updated November 25th, 2020// | + | **BC Libraries Cooperative Support Advisory – New Year, New Hours, New Passwords** |
- | **BC Libraries Cooperative Support | + | As we start off the new year here are a few things to check and update. |
- | Registration for the next continuing training webinar taking place in January is now open! Sign up now for Those Flummoxing Fixed Fields to learn about | + | Closed dates – Make sure all the statutory holidays |
- | how data in the fixed fields affects the catalogue | + | |
- | If you would like to register, please sign-up here - https://bc.libraries.coop/ | + | Library Hours – Are your hours changing for 2024? Make sure to update your hours of operation in Evergreen match your current hours. This is especially important if you’ve changed which days of the week you’re open. |
+ | (http://docs.libraries.coop/ | ||
- | //Updated November 23rd, 2020// | + | Library Staff Passwords – Do you remember when you last changed the password for your Evergreen staff account? |
- | **BC Libraries Cooperative Support - Sitka’s Evergreen Successfully Rolled Up to Version 3.5.1** | + | (http:// |
- | BC Libraries Cooperative Support is pleased to announce that we have successfully rolled up to Evergreen version 3.5.1. | + | You can change your password through the staff client or My Account in the public catalogue. (http:// |
- | A list highlighting some of the bug fixes included | + | Are you a local system administrator? |
- | https://bc.libraries.coop/ | + | |
- | Please contact Support at sitka@bc.libraries.coop if you have any questions. | + | Don’t forget to also update the passwords for any generic staff accounts used by multiple staff. |
+ | Not sure how to change your password? | ||
+ | (https:// | ||
- | // | + | // |
- | **BC Libraries Cooperative Support | + | **BC Libraries Cooperative Support |
- | Sitka’s Evergreen will be rolling up to Evergreen version 3.5.1 on November 22nd. Evergreen and the public catalogue will be unavailable from 9:00pm PT until midnight PT on the 22nd. Authentication | + | Last chance |
- | This roll up allows us to apply a number of bug fixes to our instance of Evergreen. | + | Start off the new year with an introduction |
- | Please contact Support at sitka@bc.libraries.coop if you have any questions. | + | The Thursday session will be recorded and posted publicly to our Youtube channel. |
+ | Register now for Reports for Beginners: Fun with Sitka Templates webinar – https:// | ||
+ | Registration closes at the end of the day Friday, January 5th. | ||
- | // | + | // |
- | **BC Libraries Cooperative | + | **BC Libraries Cooperative |
- | **Sitka’s Evergreen Continuing Training** | + | Co-op Support will be closed for the holiday break starting Monday, December 25th. Regular support will resume Tuesday, January 2nd 2024. |
- | Registration for the next continuing training webinar | + | Our ticketing system and support voicemail will NOT be monitored during this closure. Emergency telephone support is not affected by this seasonal closure. If you are unable to access Evergreen, your LibPress site is down, or authentication of 3rd party services is down please call us at 1-888-848-9250 and select option 9 to be connected to an on-call tech. All other support inquiries will be followed up when we re-open in January. |
- | If you would like to register, please sign-up here - https:// | ||
- | **BC Libraries Cooperative | + | **BC Libraries Cooperative |
- | The Co-op’s 2020 AGM will be held on October 29th at 10:30-12:00pm Pacific. | + | Closed dates - Make sure all of the statutory holidays for 2024 and any other closures you know about are entered so Evergreen can assign correct due dates. (http:// |
- | The AGM agenda is now available on the Co-op Events page - https://bc.libraries.coop/ | + | Library Hours - Take a moment to check that your hours of operation in Evergreen match your current hours. (http://docs.libraries.coop/ |
- | **Sitka Business Function Group Call** | + | Library Staff Accounts - Review the current staff accounts at your library (http:// |
- | Sitka’s next BFG call is November 25th, 1:00-2:30pm Pacific. | + | Acquisitions Year End - If you’re a library using the acquisitions module with a January to December fiscal year it’s time to start thinking about year end. Review the check list and clean up any data ahead of running year end in January. (http:// |
- | Please mark your calendars and we’ll share an agenda and video conference details closer | + | Have questions or requests? Don’t wait to contact Co-op Support. |
+ | Co-op Support will be closed for the holiday break starting Monday, December 25th. Regular support will resume Tuesday, January 2nd 2024. | ||
+ | Our ticketing system and support voicemail will NOT be monitored during this closure. Emergency telephone support is not affected by this seasonal closure. If you are unable to access Evergreen, your LibPress site is down, or authentication of 3rd party services is down please call us at 1-888-848-9250 and select option 9 to be connected to an on-call tech. All other support inquiries will be followed up when we re-open in January. | ||
- | //Updated August 18th, 2020// | + | **BC Libraries Cooperative Support Advisory - Continuing Training in January** |
- | **BC Libraries Cooperative Support - BC ILC has resumed | + | Start off the new year with an introduction to the Evergreen reporter in our Reports |
- | Co-op support has activated all the suspended BC ILC holds which have not yet expired. | + | The Thursday session will be recorded and posted publicly to our Youtube channel. |
- | Co-op support recommends that libraries process these holds as usual, but if you cannot these are our recommendations: | + | |
- | **Holds Pull List** | + | Register now for Reports for Beginners: Fun with Sitka Templates webinar - https:// |
- | If you have a significant volume | + | |
- | Display | + | Registration closes at the end of the day Friday, January 5th. |
+ | |||
+ | |||
+ | //Updated November 8, 2023// | ||
+ | |||
+ | **BC Libraries Cooperative Support Advisory - Co-op Support Closure** | ||
+ | |||
+ | The BC Libraries Cooperative will be closed on Monday, November 13th in lieu of Saturday, November 11th for Remembrance Day. | ||
+ | |||
+ | Emergency support will continue to be available. | ||
+ | |||
+ | |||
+ | |||
+ | **BC Libraries Cooperative Support Service Advisory | ||
+ | |||
+ | Thank you to everyone who has reported issues or sent in questions about Evergreen 3.11. Staff are working to resolve a couple | ||
+ | |||
+ | Wondering how to use the new features? Check out our new features videos | ||
+ | |||
+ | Please continue reporting new issues | ||
+ | |||
+ | Clear your cache (you do not need to clear your cookies | ||
+ | (http:// | ||
+ | |||
+ | Check that the library staff account has the correct working location(s | ||
+ | (http:// | ||
- | **Items "In Transit" | + | Check the Known Bugs list https://bc.libraries.coop/support/sitka/evergreen-bugs-projects/ |
- | If the item has the status of “In Transit” you may “Cancel Transits” | + | |
- | http://docs.libraries.coop/ | + | |
- | * Cancelled transits won't count in your ILC statistics. | + | |
- | * Items with status " | + | |
- | * If you are the only library that owns that item the request will reappear on your pull list. | + | |
- | Remember, never cancel a hold that has been placed by another library’s patron. | + | Contact Support at sitka@bc.libraries.coop if the above doesn’t resolve the issue. |
- | http://docs.libraries.coop/ | + | https://bc.libraries.coop/ |
- | Please email Co-op support at **sitka@bc.libraries.coop** if you have questions | ||
- | // | + | // |
- | **BC Libraries Cooperative Support Advisory - Opt in for French Shelving Locations** | + | < |
+ | <span style=" | ||
- | Co-op Support is now able to add French translations of shelving locations in the public catalogue to display when the language is set to French. If your library decides to opt in, please send us a full list of your shelving locations in English with the corresponding French translations. Let us know if you need help obtaining a list of your library' | + | The Sitka Team has successfully upgraded |
- | To opt in please send an email to sitka@bc.libraries.coop | + | **You MUST clear your browser cache before logging into Evergreen |
- | Contact us at sitka@bc.libraries.coop if you have any questions. | + | Wondering what has changed? See our New Features Playlist: |
+ | Sitka’s Evergreen Documentation has been updated for version 3.11 and is now available at: http:// | ||
+ | Should you discover any issues, please do the following: | ||
- | //Updated August 12th, 2020// | + | Clear your cache (http://docs.libraries.coop/sitka/_troubleshooting.html# |
- | **BC Libraries Cooperative Support Advisory – BC ILC will resume starting Tuesday, August 18th** | + | Check the Known Bugs list https:// |
- | Ministry of Education, Libraries Branch has advised Co-op Support that the Provincial Interlibrary Loan Program, which includes Interlibrary Connect (ILC), will resume for most BC public libraries starting Tuesday, August 18th. | + | Check the relevant Sitka documentation |
- | **BC public libraries – If you wish to OPT OUT of resuming ILC on August 18th, you must email Co-op Support | + | Contact |
- | If your library is planning to resume ILC on August 18th, there is nothing that you need to do; Co-op Support will do the work to restore your ILC services one day in advance. | + | See the 3.11 Upgrade Webpage for more information: |
+ | https:// | ||
+ | Thank you to everyone for your support during this upgrade. | ||
- | // | + | // |
- | **BC Libraries Cooperative | + | ** |
+ | BC Libraries Cooperative | ||
- | When registering a new patron, the Default Hold Notification Phone Number field in the User Settings is no longer required. Only email will be selected as a default hold notification method. | + | The Evergreen server will be unavailable from 9:00 PM PDT Saturday October 21 to 5:00 AM PDT Monday October 23, 2022. While the Evergreen web client |
- | Please | + | If your library will be open on Sunday October 22nd, please note that the Offline Circulation module will not work while our servers are down. Please |
+ | On October 23th (or October 24th if your library is closed Mondays) you MUST clear your browser cache before logging into Evergreen to ensure cached data from 3.9 is cleared: | ||
+ | Please contact us at sitka@bc.libraries.coop if you have any questions not answered by the upgrade resources. | ||
- | // | + | // |
- | **BC Libraries Cooperative Support Advisory | + | **BC Libraries Cooperative Support |
- | The Evergreen | + | The Evergreen |
- | Sessions were recorded and are available | + | If your library will be open on Sunday October 22nd, please note that the Offline Circulation module will not work while our servers are down. Please plan to use alternative methods for circulation tracking. |
- | https://www.youtube.com/ | + | |
- | Some sessions focus on front end pieces of Evergreen | + | On October 23th (or October 24th if your library is closed Mondays) you MUST clear your browser cache before logging into Evergreen |
- | Some highlights: | + | Please contact us at sitka@bc.libraries.coop if you have any questions not answered by the upgrade resources. |
- | Keynote Presentation by John Rempel | ||
- | - https:// | ||
- | Batches, Baskets, Buckets and Bookbags | + | //Updated September 26th, 2023// |
- | - https://www.youtube.com/watch? | + | |
- | “Making it Rain: How to Talk About Open Source Value” | + | **BC Libraries Cooperative Support Advisory |
- | - https://www.youtube.com/ | + | |
- | Understanding | + | **Upgrade to Evergreen |
- | - https://www.youtube.com/ | + | |
+ | We’re upgrading in October! | ||
+ | Find more information about the upgrade on our Evergreen 3.11 Upgrade page - https:// | ||
+ | Curious about what will change once the upgrade is complete? | ||
- | //Updated June 3, 2020// | + | Evergreen 3.11 Preview page - https://bc.libraries.coop/support/ |
- | **BC Libraries Cooperative Development Advisory** | + | New Features in Sitka’s Evergreen 3.11 playlist - https:// |
- | Co-op Support | + | **Co-op Support |
- | | + | The BC Libraries Cooperative will be closed on **Monday, October 2nd** in |
- | *Owning Library in My Account Items Out. For all BC public libraries participating in BC InterLibrary Connect | + | Emergency support will continue to be available. If you are unable to log into Evergreen, your website is down, or authentication of your digital resources is not working please call 1-888-848-9250 and select option 9 for emergency support. |
- | Please contact us at sitka@bc.libraries.coop if you have any questions. | ||
+ | //Updated September 6th, 2023// | ||
- | //Updated May 28, 2020// | + | < |
- | **BC Libraries Cooperative Support Advisory - New Information | + | Want to know what changes the upgrade will bring? |
- | We have updated the COVID-19 page to include NEW information | + | Register now for What’s New in Evergreen 3.11 - https:// |
+ | |||
+ | Not able to make the webinar? | ||
+ | |||
+ | Updates and resources for the upgrade can be found on our Evergreen 3.11 Upgrade page – https:// | ||
+ | |||
+ | Check back often as we’ll be adding more resources ahead of the October upgrade. | ||
+ | |||
+ | |||
+ | |||
+ | //Updated August 10th, 2023// | ||
+ | |||
+ | **BC Libraries Cooperative Support Advisory – Training Resource Highlights: Continuing Training** | ||
+ | |||
+ | Does your library use the acquisitions module in Evergreen? Don’t miss your chance to preview the changes coming to acquisitions and have an opportunity to ask questions. | ||
+ | |||
+ | Join us on August 24th and be the first to learn about new settings, bug fixes, and the updated interfaces for purchase orders, line items, and loading MARC record files into acquisitions. | ||
+ | |||
+ | Register now for Purchasing Power – Improvements to Acquisitions webinar – https:// | ||
+ | (This webinar is intended for libraries who are already subscribed to the add-on acquisitions module.) | ||
+ | |||
+ | Registration closes at the end of the day tomorrow Friday, August 11th. | ||
+ | |||
+ | |||
+ | |||
+ | //Updated July 27th, 2023// | ||
+ | |||
+ | **BC Libraries Cooperative Support Advisory – Reminder: Recurring Reports on Former Staff Accounts To be Stopped** | ||
+ | |||
+ | Co-op Support will stop all recurring reports for former staff accounts **tomorrow**. | ||
+ | |||
+ | If expected recurring monthly reports for your library don’t run on August 1st please contact Co-op Support at sitka@bc.libraries.coop for assistance. | ||
+ | |||
+ | |||
+ | //Updated July 25, 2023// | ||
+ | |||
+ | **BC Libraries Cooperative Support Advisory – Rogers and Fido have been removed from the list of SMS carriers for text notifications** | ||
- | The new topics covered include: | + | The Rogers email-to-SMS gateway is no longer working for sending texts to patrons. |
- | * circulation policies | + | |
- | * courtesy | + | |
- | * automatic to lost | + | |
- | Please take a moment | + | SMS notifications in Evergreen rely on the SMS-to-email gateway which some carriers, like Rogers, have stopped supporting or do not provide |
- | We are currently seeing a high volume of requests coming into our ticketing system. | + | //Updated July 17, 2023// |
+ | |||
+ | **BC Libraries Cooperative Development Advisory - Sitka' | ||
+ | |||
+ | BC Libraries Co-op Support is pleased to announce that we will upgrade Sitka' | ||
+ | |||
+ | Patrons will still be able to access electronic resources while Evergreen is being upgraded. | ||
+ | |||
+ | The secure staff web client login URL will remain the same at https:// | ||
+ | |||
+ | Staff will be unable to login during the posted upgrade hours. | ||
+ | |||
+ | As in past upgrades, Co-op Support will release timely bulletins about new features and changes, and what library staff and patrons need to know. | ||
Please contact us at sitka@bc.libraries.coop if you have any further questions. | Please contact us at sitka@bc.libraries.coop if you have any further questions. | ||
- | // | + | // |
+ | **BC Libraries Cooperative Support Advisory – Reminder: Recurring Reports Clean Up** | ||
- | **BC Libraries Cooperative Support Advisory – Reminder for Libraries re-opening or expanding services** | + | All libraries should use the report template “Reports Run In Specified Time Period By Specified Library” to see what reports are being run at their library. |
- | With provinces introducing re-opening plans we know that some libraries | + | Libraries should ensure |
+ | |||
+ | Co-op Support | ||
- | We have updated the COVID-19 page to include NEW information for expanding library services https://bc.libraries.coop/support/sitka/ | + | //Updated June 13, 2023// |
- | We anticipate a high volume of tickets so ask that you give us several days notice for all changes and appreciate your patience as we work through the requested updates. | + | **BC Libraries Cooperative Support Advisory – Recurring Reports Clean Up** |
- | Please contact us at sitka@bc.libraries.coop if you have any further questions. | + | Co-op Support has identified two current issues with recurring reports: |
+ | - Some libraries have recurring reports running that they cannot access as the reports are being run by accounts for former staff members. | ||
+ | - Some libraries have recurring reports running directly from Sitka templates which is causing issues for Co-op Support’s management of these templates. | ||
+ | We recommend all libraries use the template “Reports Run In Specified Time Period By Specified Library” to see what reports are being run at their library. | ||
- | //Updated May 17, 2020// | + | This template can be found under Shared Folders -> Templates -> Sitka_templates -> Local Administration. Please ensure you clone the template into your own folders before running it. |
- | **BC Libraries Cooperative Support Service Advisory - Welcome to Evergreen 3.5** | + | Recurring reports that are no longer needed can be stopped by deleting the report definitions and output. For more information see: http:// |
- | The Sitka Team has successfully upgraded the system to version 3.5 of the Evergreen ILS. | + | Co-op Support will stop all recurring reports for former staff accounts on **July 28th**. |
- | Wondering what has changed? | + | |
- | See our New Features Playlist: | + | Please contact Co-op Support at sitka@bc.libraries.coop if you have any questions. |
- | Sitka’s Evergreen 3.5 Documentation is now available at: http:// | ||
- | Please note regular Co-op Support is closed until Tuesday | + | // |
- | Emergency | + | **BC Libraries Cooperative |
- | Should you discover any issues, please contact us at sitka@bc.libraries.coop | + | BC Libraries Cooperative Support is pleased to announce a significant update to our documentation on Sitka’s cataloguing policy. |
- | Thank you to everyone for your support during this upgrade. | + | http://docs.libraries.coop/ |
+ | The updated documentation clarifies and, in some cases, codifies our existing cataloguing policy. | ||
+ | All library staff with cataloguing access MUST read the updated policy and ensure it is followed when cataloguing in Sitka’s Evergreen. | ||
- | //Updated May 13, 2020// | + | Information on the permission groups which give access to cataloguing can be found here: http://docs.libraries.coop/policy/_cataloguing_permissions.html |
- | **BC Libraries Cooperative | + | Please contact Co-op Support |
- | The Evergreen 3.5 upgrade is this weekend, please review all the important information at https://bc.libraries.coop/evergreen-3-5/. | + | //Updated May 25, 2023// |
- | The Evergreen server will be unavailable from 9 PM PDT Saturday May 16 to 5 AM PDT Tuesday May 19th 2020. While the Evergreen web client will be unavailable, | + | **BC Libraries Cooperative Support Advisory – Updated Annual Statistics |
- | If your library will be open on Sunday May 17 or Monday May 18, please note that Offline Circulation is not working as expected. Please plan to use alternative methods for circulation tracking. | + | It has been brought to our attention |
- | We have not posted our usual server outage banner on the public catalogues as most libraries currently | + | The 2022 Sitka Statistics Reports for the Public Libraries Branch annual survey |
- | Please contact us at sitka@bc.libraries.coop | + | Additional information on the work can be found here: http://docs.libraries.coop/ |
+ | //Updated May 11, 2023// | ||
+ | **3rd Party Service Integration with Sitka’s Evergreen** | ||
+ | Thinking of investing in new services or products for your patrons that will authenticate against Evergreen? | ||
- | //Updated May 11, 2020// | + | Sitka’s 3rd Party Service Integration policy can be found here: http://docs.libraries.coop/policy/_3rd_party_service_integration.html |
- | **BC Libraries Cooperative Support Advisory – Libraries Re-opening** | + | The 3rd Party Service Integration With Sitka’s Evergreen survey can be found here: https:// |
- | With provinces introducing re-opening plans we know that some libraries will be expanding their available services. | ||
- | We have updated the COVID-19 page to include information for expanding library services | + | //Updated May 1, 2023// |
- | https://bc.libraries.coop/support/ | + | |
- | We anticipate a high volume of tickets so ask that you give us several days notice for all changes and appreciate your patience as we work through the requested updates. | + | **BC Libraries Cooperative Support Advisory - Database Server Upgrade** |
- | Please contact us at sitka@bc.libraries.coop if you have any further questions. | + | The primary database server for Sitka' |
+ | There are no changes to any Evergreen functionality. | ||
- | //Updated May 5, 2020// | + | Please contact us at sitka@bc.libraries.coop if you have any further questions. |
- | **BC Libraries Cooperative Support Advisory - Training Server Upgrade & New Features Video** | ||
- | Sitka' | + | **BC Libraries Cooperative Support Advisory - Database |
- | You can log in to the training server to check out the new features before our upgrade | + | The BC Libraries Cooperative will be updating our database servers |
- | Training server URL and login credentials can be found here | + | |
- | https:// | + | |
- | Please note: this server | + | The Evergreen |
- | Watch the new features videos playlist for a look at the new features in Evergreen | + | Please note that this is a database upgrade and not an Evergreen |
- | https://www.youtube.com/ | + | Please contact us at sitka@bc.libraries.coop if you have any further questions. |
+ | //Updated April 4, 2023// | ||
- | //Updated May 1, 2020// | + | **BC Libraries Cooperative Support Advisory – Last Chance to Register for Those Flummoxing Fixed Fields** |
- | **BC Libraries Cooperative Support Advisory - Evergreen 3.5 New Features + Offline Circulation** | + | Register now for Those Flummoxing Fixed Fields. |
- | We pulled together some of the new features and bug fixes coming with Evergreen 3.5 and posted | + | We’re trying something |
- | If your library will be open on Sunday May 17 or Monday May 18, please note that Offline Circulation is not working as expected. Please plan to use alternative methods | + | Register now for Those Flummoxing Fixed Fields - https:// |
- | Please contact us at sitka@bc.libraries.coop if you have any further questions. | + | Registration closes |
+ | //Updated March 14, 2023// | ||
- | // | + | **BC Libraries Cooperative Support Advisory - Continuing Training in April** |
- | **BC Libraries Cooperative Support Advisory Reminder - Sitka' | + | Join us in April when we bring back our popular continuing training session Those Flummoxing Fixed Fields. |
- | Co-op Support would like to remind everyone that we are upgrading the Postgres database | + | We’re trying something new this time! The Thursday session will be recorded and posted publicly to our Youtube channel. |
- | **We expect Sitka’s Evergreen server will be unavailable from 9PM Saturday April 25th to 9PM Sunday April 26th, 2020** | + | Register now for Those Flummoxing Fixed Fields - https:// |
- | Patrons will be able to access digital resources, but the web staff client and catalogue will be temporarily unavailable. | + | Registration closes at the end of the day Thursday, April 6th. |
- | Registration for the 3.5 upgrade webinars ‘What’s new in 3.5?’ closes on Friday, April 24th at 4PM. | ||
- | If you would like to register for one of the sessions, please sign-up here https:// | ||
+ | //Updated March 9, 2023// | ||
- | //Updated April 16, 2020// | + | **BC Libraries Cooperative Support Advisory – Managing Library Staff Accounts** |
+ | Over the last few months we’ve seen an increase in tickets related to managing library staff accounts so we wanted to share some tips. | ||
- | **BC Libraries Cooperative Support Advisory – Search Results Fix Completed.** | + | **Working Locations** |
- | Thank you for your patience. We are happy to advise that we have resolved | + | When creating a new library staff account always make sure you add a working location |
- | If you have any questions, please contact us at sitka@bc.libraries.coop | ||
- | //Updated April 16, 2020// | + | **Passwords** |
- | **BC Libraries Cooperative Support Advisory – Search Results Fix in Progress.** | + | If you forget or want to change the password for your library staff account there are multiple ways to reset it. |
+ | (http:// | ||
- | Thank you to all the sites that reported so promptly. We are happy to advise we are in the process of fixing the problem with search results, and will update everyone with our progress. | + | All libraries should follow |
- | If you have any questions, please contact us at sitka@bc.libraries.coop | ||
+ | **Closing Staff Accounts** | ||
+ | When a staff member leaves your library, their account should be closed in a timely manner to ensure only current staff have access to Sitka’s Evergreen. | ||
+ | (http:// | ||
- | //Updated April 15, 2020// | + | If the leaving staff member was using shared generic library staff accounts then make sure to change those passwords so that only current staff know them. |
- | **BC Libraries Cooperative Development Advisory - Sitka' | ||
- | BC Libraries | + | Please contact |
- | We are able to bring you the new features and bug fixes with 3.5, on schedule, | + | //Updated March 3, 2023// |
- | The upgrade | + | **BC Libraries Cooperative Support Advisory – Last Chance |
- | We are also upgrading | + | If you haven’t already, please take a few minutes before |
- | The secure staff web client login URL will remain the same at https:// | + | The feedback we gather in this survey |
- | Staff will be unable to login during the posted upgrade hours. | + | Please share this survey with any staff at your library that use Sitka’s Evergreen. |
- | As in past upgrades, Co-op Support will release timely bulletins about new features and changes, and what library staff and patrons need to know. | + | Thank you to everyone who has already participated; |
- | Co-op Support' | ||
- | Bookmark this page to share with staff. The page will be updated as the upgrade approaches, so make sure you check back often. | + | //Updated March 1, 2023// |
- | Co-op Support | + | **BC Libraries Cooperative |
- | Sign up here https:// | + | |
- | A video covering the new features in 3.5 will also be available in May and we are planning to have additional training resources available for when libraries re-open to the public. | + | Content Cafe is back online |
- | Please contact us at sitka@bc.libraries.coop if you have any further questions. | + | //Updated February 24, 2023// |
+ | **BC Libraries Cooperative Support Advisory - Content Cafe is temporarily down** | ||
+ | Content Café, which is Sitka’s cover art supplier, is currently down and so cover art is not displaying in the public catalogue or the staff client. | ||
+ | We are waiting for an update from Baker & Taylor who provide the Content Café service. | ||
- | //Updated April 8, 2020// | ||
- | **Co-op Support Advisory - Sitka' | + | //Updated February 22, 2023// |
- | Co-op Support | + | **BC Libraries Cooperative |
- | We are adding a technical and administrative layer to the organizational chart to create a more balanced network, grouping by geography and types of libraries. | + | We’ve recently updated Sitka’s Evergreen Documentation |
- | Sitka patrons will not notice any change in your catalogue. | + | Reports - https:// |
- | Your library’s position on the organizational tree will be slightly different. Library staff will see the difference in patron registration, | + | Highlights include: |
- | Staff will no longer be able to view or opt in patrons from outside their opt in zone. | + | * how to find out which staff have reporter permissions (https:// |
+ | * tips and recommendations on maintaining your reporter data (https:// | ||
+ | * a brand new section on the Report Template Editor (https:// | ||
+ | * more information on the Evergreen database for those interested | ||
- | Please contact us at sitka@bc.libraries.coop | + | Holds - https:// |
+ | Highlights include: | ||
- | //Updated April 1, 2020// | + | * a brand new section on working with holds which includes information not previously captured in the documentation (https://docs.libraries.coop/sitka/_holds.html# |
+ | * updated content and screenshots for managing holds (https:// | ||
+ | * more detailed instructions on how to clear holds from your holds shelf (https:// | ||
+ | * expanded documentation on hopeless holds (https:// | ||
- | **Co-op Support and Library Closures During COVID-19** | + | Co-op Support |
- | BC Libraries Cooperative staff work remotely | + | Help us shape our training offerings |
- | If your library is closed due to COVID-19, | + | //Updated February 15, 2023// |
- | Use the Emergency Closing option in the Closed Dates Editor to adjust your existing due dates. http:// | + | **BC Libraries Cooperative Support Advisory – Training Resources Survey Reminder** |
- | | + | |
- | | + | |
- | | + | |
- | Support for Library Closures During COVID-19 - https:// | + | Co-op Support |
- | Please contact | + | The BC Libraries Cooperative is gathering feedback on our current training and resources for Sitka’s Evergreen to help us plan for 2023 and beyond. |
+ | |||
+ | If you haven’t already, please take a few minutes before March 3rd and fill out our Sitka’s Evergreen Training Resources Survey: https:// | ||
+ | Please share this survey with other staff at your library that use Sitka’s Evergreen. | ||
- | //Updated March 25, 2020// | + | Thank you to everyone who has already participated; |
- | **Co-op Support Advisory - Patron Self-Registration Now Available and Managing Patron Expiry Dates.** | + | //Updated February 13, 2023// |
- | Co-op Support | + | **BC Libraries Cooperative |
- | Information on this feature can be found here: | + | BC Libraries Cooperative Support is pleased to announce that we have successfully rolled up to Evergreen version 3.9.1. |
- | If your library would like to enable self-registration please submit a ticket to sitka@bc.libraries.coop | + | Please contact Support at sitka@bc.libraries.coop if you have any questions. |
- | In order for patrons to authenticate for your digital resources you must use real patron barcodes. | ||
- | We can also batch update patron expiry dates for you, or you can batch update patron cards using buckets in the staff client. See http://docs.libraries.coop/sitka/_user_buckets.html | + | //Updated February 10, 2023// |
- | Co-op Support | + | **BC Libraries Cooperative |
+ | This is just a reminder that Sitka’s Evergreen will be rolling up to Evergreen version 3.9.1 on February 12th. Evergreen, the public catalogue, and authentication for 3rd party services will be briefly unavailable after hours on Sunday February 12th. | ||
- | //Updated March 16, 2020 at 11:21 AM PST// | + | This roll up allows us to apply a number of bug fixes to our instance of Evergreen and move to an official point release. |
- | **Co-op Support | + | Please contact |
- | BC Libraries Cooperative staff currently work remotely and regular Support will continue to be available to you via email and phone. | ||
- | **In the event your library closes due to COVID-19, the following are procedures for Sitka’s Evergreen: | + | //Updated February 8, 2023// |
- | | + | **BC Libraries Cooperative Support Advisory |
- | | + | |
- | * If you participate in reciprocal borrowing through | + | |
- | **You may want to post an announcement | + | Sitka’s Evergreen will be rolling up to Evergreen version 3.9.1 during the scheduled systems maintenance window |
- | * A banner with a brief message can be applied | + | This roll up allows us to apply a number of bug fixes to our instance of Evergreen and move to an official point release. |
- | * The library setting “OPAC login message” will add a message that appears in the public catalogue after patrons log into their account. | + | |
- | **Accessing Evergreen Remotely** | + | Significant bug fixes include: |
+ | Staff can no longer delete shelving locations that contain non-deleted items | ||
+ | Items with alerts can now be captured for holds if in a shelving location with “Hold Capture Requires Verification” set to Yes | ||
+ | The title and descriptions of lists in the public catalogue can once again be edited | ||
+ | Public catalogue will now prompt patrons to update their hold notification information when they update their notification preferences | ||
- | * As Evergreen is web-based | + | The annual |
- | * Please ensure you are using a secure connection when accessing Evergreen. | + | |
- | * Evergreen is not currently accessible via mobile devices. | + | |
- | Please contact | + | Please contact |
- | //Updated February 20, 2020 at 12:40 PM PST// | ||
- | **BC Libraries Cooperative Support Advisory - Overnight Emergency Maintenance at Server Facility** | + | //Updated February 2, 2023// |
- | The Co-op received notice late this morning of emergency maintenance to be carried out at our main server co-location facility that will impact network connectivity overnight tonight. | + | **BC Libraries Cooperative Support Advisory |
- | While the co-location facility is doing everything possible | + | Due to issues with search term highlighting, we've disabled it temporarily. |
- | This may impact all Co-op services including Sitka, LibPress | + | This change affects the staff client |
- | //Updated February 18, 2020 at 12:45 PM PST// | + | Search terms will no longer be highligted in the search results. |
- | **BC Libraries Cooperative Support Advisory - Place Holds Fix in Progress** | ||
- | Thank you to all the sites that reported so promptly. We are happy to advise we have fixed, or are in the process of fixing, | + | //Updated February 1, 2023// |
- | Please contact us at sitka@bc.libraries.coop if you have any questions. | + | **BC Libraries Cooperative Support Advisory - Sitka Business Function Group Meeting Today** |
- | //Updated February 14, 2020// | + | Join us today at 11:00am PST (12:00pm MST/1:00pm CST/2:00pm EST) for the Sitka Business Function Group. |
+ | The Zoom link for the meeting is: https:// | ||
- | **BC Libraries Cooperative Support Advisory | + | (The agenda includes additional options for those needing to dial-in via phone or mobile) |
- | Co-op Support | + | Agenda |
- | 1) The Overdrive issue in patron' | + | Looking forward to seeing you! |
- | 2) We fixed the display of the background colour on the Add to my list link on all Sitka OPACs, making the text easier to read. | ||
- | 3) We have added patron' | + | //Updated January 26, 2023// |
- | 4) We have posted a few new holds and transits videos to our YouTube channel. Check them out at | + | **BC Libraries Cooperative Support Advisory |
- | https:// | + | |
- | Please contact us at sitka@bc.libraries.coop | + | Here is the agenda for the next Sitka Business Function Group call on Wednesday, February 1, 2023 at 11:00am PST (12:00pm MST/1:00pm CST/2:00pm EST) - https://bc.libraries.coop/ |
- | //Updated February 10, 2020// | + | We'll aim to keep the meeting to one hour in duration. |
- | **BC Libraries Cooperative Support Advisory - Opt in for Custom Patron Profile Group tree Display** | + | The Zoom link for the meeting is: https:// |
- | Co-op Support is happy to offer the option to customize the displayed list of Patron Profile groups | + | (The agenda includes additional options |
- | To opt in please send an email to sitka@bc.libraries.coop before February 28, 2020. Please use the subject “Opt | + | We're grateful |
- | Contact us at sitka@bc.libraries.coop if you have any questions. | + | Looking forward to seeing |
- | //Updated January | + | //Updated January |
- | **BC Libraries Cooperative | + | **BC Libraries Cooperative |
- | Congratulations to Co-op Trainer and Help Desk Specialist Christine Burns, in the Evergreen Community Spotlight | + | **Co-op Support is looking |
- | //Updated January 6th, 2020// | + | The BC Libraries Cooperative is gathering feedback on our current training and resources for Sitka’s Evergreen to help us plan for 2023 and beyond. |
- | ** BC Libraries Cooperative Support Advisory - Opt in for 3 Day Courtesy Notice | + | Please take a few minutes and fill out this survey |
- | Co-op Support is happy to announce the roll out of a new feature, 3 Day Courtesy Notices by SMS. | + | Please share this survey with other staff at your library that use Sitka’s Evergreen. |
- | To opt in to this new feature please send an email to sitka@bc.libraries.coop before January 27th, 2020. Please use the subject | + | **New continuing training!** |
- | Note: The notice text is standard | + | Join us in February for On the List: Holds Management in Evergreen. |
- | * (Library Materials Due Soon) | + | Register now for On the List: Holds Management in Evergreen - https:// |
- | * You have items due soon: | + | |
- | * TITLE by AUTHOR due on MM/DD/YYYY | + | |
- | Patrons must have a default Mobile Carrier and Mobile Number saved in their My Account notification preferences in order to receive | + | Registration closes at the end of the day //Friday, February 3rd//. |
- | [[http://docs.libraries.coop/sitka/_account_preferences.html# | + | |
- | More information is available here - [[http:// | ||
- | Contact us at sitka@bc.libraries.coop if you have any questions. | + | //Updated January 11, 2023// |
+ | **Sitka Business Function Group Meeting - February 1st at 11:00am PT** | ||
- | //Updated December 11, 2019// | + | Thanks very much to everyone who was able to respond to the poll. The best date for most for the Sitka Business Function Group Meeting (via Zoom) is Wednesday, February 1st, 11am-noon Pacific Time. |
+ | We'll share the agenda about a week in advance, but we're planning to include updates on Decolonizing Description, | ||
- | **BC Libraries Cooperative Support Advisory, Dec. 11, 2019. Sitka’s Evergreen Service Update | + | Please mark your calendars, including the Zoom details copied below and we look forward to seeing you on February 1st! |
- | The Sitka team will apply a change after hours tonight to how library settings in the Library Settings Editor are retrieved from the servers. This change will reduce the load on the Sitka servers. We recommend all staff login to Sitka’s Evergreen on Dec. 12, with a fresh login, which will ensure browser and workstation have latest settings. | + | Topic: |
- | After the change, we recommend that when you edit any of your library settings, it is best practice to log out and back in to make sure browser, workstation, and servers are using most current settings. | + | Time: Feb 1, 2023 11:00 AM Pacific Time (US and Canada) |
- | Co-op Support will be closed for the holiday break from Dec. 25, 2019 to Jan. 1, 2020. Emergency telephone support is not affected by this seasonal closure. | + | Join Zoom Meeting: https:// |
- | Please contact us at sitka@bc.libraries.coop if you have any questions. | + | Meeting ID: 838 6144 8338 |
- | //Updated November 29, 2019// | + | Dial by your location |
- | **BC Libraries Cooperative Support Advisory - Copy Holds and Clearable Holds.** | + | +1 647 558 0588 Canada |
+ | +1 778 907 2071 Canada | ||
+ | +1 780 666 0144 Canada | ||
+ | +1 204 272 7920 Canada | ||
+ | +1 438 809 7799 Canada | ||
+ | +1 587 328 1099 Canada | ||
+ | +1 647 374 4685 Canada | ||
- | 1) Copy Holds sometimes not Targeting. | + | Meeting ID: 838 6144 8338 |
- | Just a reminder, for copy specific holds, Co-op Support recommends staff use Volume hold, instead of Copy hold, while we investigate this issue. | + | Find your local number: https:// |
+ | //Updated January 4, 2023// | ||
- | 2) Non Clearable Holds displaying as Clearable on Holds Shelf. | + | **Sitka Business Function Group Poll** |
- | There is a display issue with non clearable holds showing as clearable, based on miscalculation of expire time. | + | We're hoping |
- | Please | + | Please |
- | //Updated November 20, 2019// | + | We'll follow up asap after the poll closes to firm up the date and to provide more details. |
- | **BC Libraries Cooperative Support Advisory- Network Hardware Upgrade - Nov. 23, 2019.** | + | Wishing you all a safe and restful holiday! |
- | In order to replace network hardware that has contributed to recent service disruptions, | + | Sharon Herbert |
- | Please contact us at sitka@bc.libraries.coop if you have any questions. | ||
- | // | + | // |
- | **BC Libraries Cooperative Support Advisory- Service | + | **BC Libraries Cooperative Support Advisory - 3rd Party Service |
+ | Co-op Support frequently receives requests from libraries to integrate 3rd party services with Sitka’s Evergreen. | ||
- | Sitka's Evergreen | + | While vendors of 3rd party services may give the impression that integrating their services with the library’s ILS (Sitka’s Evergreen) should be ‘’easy’’ or straightforward |
- | Full service has been restored, | + | New services |
- | We apologize for the inconvenience. Thank you very much for your patience, and to all the sites who reported. | + | Once a product is assessed and it’s determined that it can be integrated with Sitka’s Evergreen |
- | Please contact us at sitka@bc.libraries.coop | + | If you are thinking of purchasing a new service that needs to integrate with Sitka’s Evergreen please review our 3rd party integration policy (http:// |
- | //Updated November 14, 2019// | ||
+ | //Updated December 20, 2022// | ||
- | **BC Libraries Cooperative Support Advisory** | + | **BC Libraries Cooperative Support Advisory |
+ | Co-op Support will be closed for the holiday break starting Monday, December 26th. Regular support will resume Monday, January 2nd 2023. | ||
- | Sitka' | + | Our ticketing system |
- | Service has been restored, but we are continuing to monitor. | ||
- | We apologize for the inconvenience. Thank you very much for your patience. | ||
+ | //Updated December 5, 2022// | ||
- | //Updated November 14, 2019// | + | **BC Libraries Cooperative Support Advisory - Training Resource Highlights: |
- | **BC Libraries Cooperative Support Advisory | + | **Closed dates** |
- | We apologize for the service problems experienced on Tuesday afternoon, Nov. 12., and for the delayed communication. | + | **Library Hours** - Take a moment to check that your hours of operation in Evergreen match your current hours. (http:// |
- | Please remember that during changes in Co-op Support | + | **Library Staff Accounts** |
- | Please contact us at sitka@bc.libraries.coop | + | **Circulation Policies** - Planning to change how items circulate? |
+ | **Acquisitions Year End** - If you’re a library using the acquisitions module with a January to December fiscal year it’s time to start thinking about year end. Review the check list and clean up any data ahead of running year end in January. (http:// | ||
- | //Updated November 8, 2019// | + | Have questions or requests? |
- | **BC Libraries Cooperative Service Advisory | + | Co-op Support |
- | Please be advised that regular telephone | + | Our ticketing system and support |
- | On a related note, we have reinstated a custom Google search of the Sitka documentation that will assist you find the answers you need. Check it out at the link on top right of your screen. | ||
- | Emergency server support is not affected by this temporary change in service levels. | ||
- | Please contact us at sitka@bc.libraries.coop for further information. | + | //Updated November 22, 2022// |
+ | **BC Libraries Cooperative Support Advisory - Cover Images are back!** | ||
- | //Updated November 6, 2019// | + | Content Cafe is back online and cover images are back in the public catalogue and staff client. |
- | **BC Libraries Cooperative Support Advisory – Post Upgrade Fixes and Issues Report** | + | //Updated November 21, 2022// |
- | Two fixes will be applied to Sitka' | + | **BC Libraries Cooperative Support Advisory - Content Cafe is temporarily down** |
- | 1) Holds Shelf fix to resolve a problem with some holds not appearing on Holds Shelf. | + | Content Café, which is Sitka’s cover art supplier, is currently down and so cover art is not displaying in the public catalogue or the staff client. |
- | 2) Adding Preferred Name to Custom Hold Slips fix | + | We are waiting for an update from Baker & Taylor who provide the Content Café service. |
- | In Evergreen 3.3 a patron' | ||
- | The Sitka default hold slip also uses preferred name. If you have a custom hold slip you can update your template to use preferred name as follows. | ||
- | - Go to Administration -> Workstation -> Print Templates | + | //Updated October 11, 2022// |
- | - Select the Hold Shelf Slip template. | + | |
- | - Copy your existing template into Notepad | + | |
- | - In Evergreen click Reset to Default **TWICE**. | + | |
- | - The coding for preferred name will be added. Copy the customizations from your original template into the new template being careful not to overwrite the preferred name coding. | + | |
- | - Click Save Locally | + | |
- | **Notification of issues with unfilled Copy Holds.** | + | **BC Libraries Cooperative Support Advisory - Training Resource Highlights: Continuing Training** |
- | There have been reports of unfilled Copy level holds post upgrade. For copy specific holds, Co-op Support recommends | + | Join us in November for a look at editing report templates. |
- | If your staff place a lot of copy holds, we recommend you clone the following report template and run a report to find any affected holds. | + | Register now for More Than Just Cloning: Editing Report Templates - https://bc.libraries.coop/ |
- | Shared Folders> | + | Attendees to this session should already have a basic understanding of using the reports module, including how to clone Sitka templates. |
- | See Sitka' | ||
- | Please contact us at sitka@bc.libraries.coop if you have any questions | + | //Updated August 22, 2022// |
+ | **BC Libraries Cooperative Support Advisory - Post Upgrade Update** | ||
- | //Updated October 30, 2019// | + | Thank you to everyone who has reported issues or sent in questions about Evergreen 3.9. Here are a few things that have come up that we think everyone should be aware of. |
- | **BC Libraries Cooperative Advisory - Jeff Davis Named to | + | **Library Staff Accounts** |
+ | Do all of your library staff accounts have working locations? | ||
+ | http:// | ||
- | During our busy post upgrade period, | + | **Cataloguing at Multi-Branch Locations** |
- | You can find out more at | + | If you do centralized cataloguing at your library your cataloguers must have all applicable branches set as working locations or they won’t be able to create holdings |
+ | http://docs.libraries.coop/sitka/ | ||
- | If you have any questions about the recent | + | **Unified Holdings Editor** |
+ | In Evergreen 3.9 the unified holdings editor is turned off by default and can be turned on individually for staff through the Holdings Editor Preferences. | ||
+ | http://docs.libraries.coop/ | ||
+ | **Pull List for Hold Requests** | ||
+ | We are currently working with developers to resolve issues around size and printing orientation. | ||
+ | http:// | ||
- | //Updated October 13, 2019// | + | **Report Templates** |
+ | Templates related to patron notes, alerts, and blocks have been updated. | ||
- | **BC Libraries Cooperative Support Service Advisory - Welcome | + | Wondering how to use the new features? |
- | The Sitka Team has successfully upgraded the system to version 3.3 of the Evergreen ILS. | + | Let us know if you notice any new issues. To help us serve you better please do the following: |
- | Wondering what has changed? See our New Features Playlist: | + | * Clear your cache (http:// |
- | https://www.youtube.com/playlist? | + | * Check that the library staff account |
+ | * Check the Known Bugs list https://bc.libraries.coop/support/ | ||
+ | * Check the relevant Sitka documentation | ||
+ | * Contact Support at sitka@bc.libraries.coop if the above doesn’t resolve the issue. | ||
+ | * Make sure you’re reporting issues as they occur. | ||
- | Sitka’s Evergreen 3.3 Documentation is now available at: http:// | ||
- | Does your library have a self checkout machine? If your self checkout does not work immediately it may require a restart to connect to the servers. | ||
- | Please note regular Co-op Support is closed until Tuesday October 15, when we will offer extended Phone Support from 8:00am PDT (10:00am CDT) to 4:00pm PDT (6:00pm CDT). | + | //Updated August 14, 2022// |
- | + | ||
- | Emergency Support is not affected by the holiday closure. | + | |
- | Should you discover any issues, please | + | **BC Libraries Cooperative Support Advisory - Welcome to Evergreen 3.9** |
+ | |||
+ | The Sitka Team has successfully upgraded to version 3.9 of the Evergreen ILS. | ||
+ | |||
+ | You **MUST** clear your browser cache before logging into Evergreen to clear any cached data from Evergreen 3.7: http:// | ||
+ | |||
+ | Wondering what has changed? See our New Features Playlist: | ||
+ | |||
+ | Sitka’s Evergreen Documentation has been updated for version 3.9 and is now available at: http:// | ||
+ | |||
+ | Please note, the traditional catalogue is no longer available. | ||
+ | |||
+ | Should you discover any issues, please | ||
+ | * Clear your cache (http:// | ||
+ | * Check the Known Bugs list https:// | ||
+ | * Check the relevant Sitka documentation | ||
+ | * Contact Support | ||
+ | |||
+ | See the 3.9 Upgrade Webpage for more information: | ||
Thank you to everyone for your support during this upgrade. | Thank you to everyone for your support during this upgrade. | ||
- | //Updated October 10, 2019// | ||
- | **BC Libraries Cooperative Support | + | //Updated August 12, 2022// |
+ | |||
+ | **BC Libraries Cooperative Support Advisory - Reminder | ||
+ | |||
+ | The Evergreen server will be unavailable from **9:00 PM PDT Saturday August 13 to 5:00 AM PDT Monday August 15, 2022.** While the Evergreen web client will be unavailable, | ||
+ | |||
+ | If your library will be open on **Sunday August 14th**, please note that the Offline Circulation module will not work when our servers are down. Please plan to use alternative methods for circulation tracking. | ||
+ | |||
+ | On August 15th (or August 16th if your library is closed Mondays) you MUST clear your browser cache before logging into Evergreen to ensure cached data from 3.7 is cleared: | ||
+ | |||
+ | Please contact us at **sitka@bc.libraries.coop** if you have any questions not answered by the upgrade resources. | ||
+ | |||
+ | **BC Libraries Cooperative Support Advisory - Sitka' | ||
+ | |||
+ | The Evergreen 3.9 upgrade is this weekend, please review all the important information at https:// | ||
+ | |||
+ | The Evergreen server will be unavailable from **9:00 PM PDT Saturday August 13 to 5:00 AM PDT Monday August 15, 2022.** While the Evergreen web client will be unavailable, | ||
+ | |||
+ | If your library will be open on **Sunday August 14th**, please note that the Offline Circulation module will not work when our servers are down. Please plan to use alternative methods for circulation tracking. | ||
+ | |||
+ | Please contact us at **sitka@bc.libraries.coop** if you have any questions not answered by the upgrade resources. | ||
+ | |||
+ | |||
+ | //Updated August 5, 2022// | ||
+ | |||
+ | **BC Libraries Cooperative Support Advisory- New Videos and Webinar Reminder** | ||
+ | |||
+ | Check out our newly released videos to see what’s changing in Evergreen 3.9. Including: | ||
+ | |||
+ | * A re-designed holdings editor | ||
+ | * Library full names can now be displayed in the library selector in some interfaces. | ||
+ | |||
+ | Don’t miss your chance to register for “Navigating a New Course: Using the New Course Reserves Module”. | ||
+ | |||
+ | Are you an academic library ready to implement Evergreen’s new course reserves module? | ||
+ | |||
+ | All are welcome, but this webinar is intended for academic libraries with course reserve collections to manage and will focus on that workflow. | ||
+ | |||
+ | |||
+ | //Updated July 28, 2022// | ||
+ | |||
+ | **BC Libraries Cooperative Support Advisory - New Features Videos and LibPress Slide** | ||
+ | |||
+ | The Evergreen 3.9 new features videos playlist is now available: https:// | ||
+ | |||
+ | Current information about the upgrade can be found here: https:// | ||
+ | |||
+ | For those libraries with a LibPress site a slide for the upgrade is now available in the shared content. | ||
+ | |||
+ | Please contact us at sitka@bc.libraries.coop if you have any further questions. | ||
+ | |||
+ | |||
+ | //Updated July 21, 2022// | ||
+ | |||
+ | **BC Libraries Cooperative Support Advisory – Evergreen 3.9 New Features + Offline Circulation** | ||
+ | |||
+ | Wondering what will be different in Evergreen 3.9? We pulled together some of the new features and bug fixes coming with Evergreen 3.9 and posted them to our 3.9 preview page. This is not an exhaustive list, but will give you an idea of what is coming. https:// | ||
+ | |||
+ | See some of the new features in action on our New Features playlist - https:// | ||
+ | |||
+ | Check back as we’ll be adding more videos leading up to the upgrade in August. | ||
+ | |||
+ | If your library will be open on **Sunday August 14th** please note that the Offline Circulation module will not work when our servers are down. Please plan to use alternative methods for circulation tracking. | ||
+ | |||
+ | Please contact us at **sitka@bc.libraries.coop** if you have any further questions | ||
+ | |||
+ | |||
+ | //Updated July 7, 2022// | ||
+ | |||
+ | **BC Libraries Cooperative Support Advisory- Sitka’s Evergreen Course Reserves Webinar** | ||
+ | |||
+ | Are you an academic library ready to implement Evergreen’s new course reserves module? Join us August 25th at 11:00am PT for “Navigating a New Course: Using the New Course Reserves Module”. This one hour webinar will demonstrate both the staff and patron views of the new course reserves module. Register now – https:// | ||
+ | |||
+ | All are welcome, but this webinar is intended for academic libraries with course reserve collections to manage and will focus on that workflow. | ||
+ | |||
+ | //Updated July 4, 2022// | ||
+ | |||
+ | **BC Libraries Cooperative Support - Sitka' | ||
+ | |||
+ | Don’t miss your chance to get an early look at what’s coming in Evergreen 3.9. Space is still available so register now - https:// | ||
+ | Registration for the 3.9 upgrade webinars ‘What’s new in Evergreen 3.9?’ closes on **Tuesday, July 12th at 4:00PM PT**. | ||
+ | |||
+ | Upcoming Systems Maintenance | ||
+ | |||
+ | The Evergreen servers will be offline for required hardware maintenance on **July 10th** during our Scheduled Systems Maintenance window. | ||
+ | * The Evergreen staff client and public catalogue will be unavailable during this maintenance. | ||
+ | * The Bibliocommons catalogue will be available but patrons will be unable to login into their account and availability information may be out of date. | ||
+ | * Authentication of 3rd party products, such as Overdrive, is expected to work as normal. | ||
+ | |||
+ | |||
+ | //Updated June 20, 2022// | ||
+ | |||
+ | **BC Libraries Cooperative Support Development Advisory - Sitka' | ||
+ | |||
+ | Co-op Support' | ||
+ | |||
+ | Bookmark this page and share it with other staff. We will update this page as the upgrade approaches, so make sure you check back often. | ||
+ | |||
+ | If you haven’t already, make sure you take a look at the preview of your new public catalogue. | ||
+ | |||
+ | Want to see what else is coming in Evergreen 3.9? There’s still time to register for the new feature webinar happening in July. Register now for What’s New in Evergreen 3.9 – https:// | ||
+ | |||
+ | The Evergreen servers will be offline for required hardware maintenance on July 10th during our Scheduled Systems Maintenance window. | ||
+ | * The Evergreen staff client and public catalogue will be unavailable during this maintenance. | ||
+ | * The Bibliocommons catalogue will be available but patrons will be unable to login into their account and availability information may be out of date. | ||
+ | * Authentication of 3rd party products, such as Overdrive, is expected to work as normal. | ||
+ | |||
+ | |||
+ | //Updated June 7, 2022// | ||
+ | |||
+ | **BC Libraries Cooperative Support Announcement - Evergreen 3.9 New Public Catalogue Preview** | ||
+ | |||
+ | Sitka’s Evergreen will be upgraded to version 3.9 in August and this upgrade includes a new public catalogue. We’re asking all Sitka libraries to take a look at the new public catalogue now! | ||
+ | |||
+ | With over a hundred Sitka libraries we need your help to ensure that your catalogue is ready for the upgrade. | ||
+ | |||
+ | You can access your catalogue by going to: https:// | ||
+ | |||
+ | It is important that you test searching, logging into My Account, and using the catalogue on mobile devices to see how your logo looks on smaller screens. You can use your normal patron account to login to My Account. | ||
+ | |||
+ | A public catalogue testing checklist can be found here: New Public Catalogue Testing Checklist - https:// | ||
+ | |||
+ | Please send any issues with your logo, colours, or text colours to sitka@bc.libraries.coop with the subject “New Catalogue Changes” by Friday, July 15th. Change requests submitted after the deadline will be addressed in September. | ||
+ | |||
+ | Testing is still ongoing so functionality in the public catalogue may change before August 15th. Please only submit tickets related to your catalogue’s display as specified in the testing checklist. | ||
+ | |||
+ | |||
+ | //Updated May 30, 2022// | ||
+ | |||
+ | **BC Libraries Cooperative Support Advisory - Training Resource Highlights: Continuing Training** | ||
+ | |||
+ | Join us on July 19th or 21st as we explore the new features and updates that will be coming with Evergreen 3.9. This session will cover the major changes you'll see after we upgrade in August as well as highlighting some exciting smaller changes. | ||
+ | |||
+ | Register now for What’s New in Evergreen 3.9 - https:// | ||
+ | |||
+ | Registration closes at the end of the day Friday, July 8th. | ||
+ | |||
+ | |||
+ | Not able to make the webinar? | ||
+ | |||
+ | |||
+ | //Updated May 24, 2022// | ||
+ | |||
+ | **BC Libraries Cooperative Support Advisory - Training Resource Highlights: Interlibrary Connect** | ||
+ | |||
+ | There are three Interlibrary Connect zones within Sitka. | ||
+ | |||
+ | Key highlights: | ||
+ | |||
+ | * ILC holds should always be placed as title level holds unless multiple copies are needed for bookclub. (https:// | ||
+ | * The check out library’s circulation policies are used and the check out library collects any overdue fines. | ||
+ | * Notifications are generated and sent out by the check out library. | ||
+ | * Staff should always follow the on-screen prompts for hold and transit slips to ensure proper workflow is followed and correct statistics are collected. | ||
+ | * Staff should NEVER cancel a transit unless you are the lending library and will not send the item after all. | ||
+ | * Staff should NEVER cancel an ILC hold for another library’s patron. | ||
+ | |||
+ | |||
+ | BC ILC (http:// | ||
+ | * Holds can be patron or staff initiated. | ||
+ | * If the library owns the item the library’s copy will always be used to fill title holds. | ||
+ | * Illume should only be used for ILLs from BC libraries not participating in the BC ILC zone. | ||
+ | |||
+ | Spruce ILC (http:// | ||
+ | * Holds are staff initiated only. | ||
+ | * If the library owns the item the library’s copy will always be used to fill title holds. | ||
+ | * Spruce policy for ILC holds is 1 loan with 1 renewal. | ||
+ | * fILL should only be used for ILLs from Manitoba libraries that are not part of Spruce. | ||
+ | |||
+ | Sea to Sky ILC | ||
+ | * Holds are staff initiated only. | ||
+ | * Evergreen will use the next available item to fill the hold, regardless of whether the library owns a copy. | ||
+ | * Illume should be used for ILLs from libraries not in the Sea to Sky ILC zone. | ||
+ | |||
+ | |||
+ | More information on interlibrary loans in Sitka’s Evergreen can be found in here: http:// | ||
+ | |||
+ | |||
+ | //Updated May 16, 2022// | ||
+ | |||
+ | **BC Libraries Cooperative Support Advisory - Blocked Login of Expired Staff Accounts** | ||
+ | |||
+ | Expired staff accounts are no longer able to log in to Sitka’s Evergreen staff client. | ||
+ | |||
+ | Only Co-op Support staff can update Local System Administrator accounts. Email us at sitka@bc.libraries.coop if you have any Local System Administrator accounts that need to be renewed. | ||
+ | |||
+ | Do you have staff accounts for people that no longer work at your library? | ||
+ | |||
+ | Watch our 2 minute video on closing staff accounts here: https:// | ||
+ | |||
+ | |||
+ | //Updated May 16, 2022// | ||
+ | |||
+ | **BC Libraries Cooperative Support Advisory - Authentication via SIP2 Restored** | ||
+ | |||
+ | Evergreen authentication via SIP2 is now working again. | ||
+ | |||
+ | We apologize for any inconvenience this caused. | ||
+ | |||
+ | |||
+ | //Updated May 16, 2022// | ||
+ | |||
+ | **BC Libraries Cooperative Support Advisory - Authentication via SIP2 Unavailable** | ||
+ | |||
+ | Evergreen authentication via SIP2 is currently unavailable as we work to resolve an issue with Sitka’s SIP2 server. | ||
+ | |||
+ | 3rd party resources that authenticate via PatronAPI or barcode pattern matching are unaffected. | ||
+ | |||
+ | We apologize for any inconvenience to library patrons and are working to restore SIP2 authentication as quickly as possible. | ||
+ | |||
+ | |||
+ | |||
+ | |||
+ | |||
+ | //Updated May 9, 2022// | ||
+ | |||
+ | **BC Libraries Cooperative Support Advisory - Training Resource Highlights: Library Staff Accounts** | ||
+ | |||
+ | Do you have staff accounts for people that no longer work at your library? | ||
+ | |||
+ | Watch our 2 minute video on closing staff accounts here: https:// | ||
+ | |||
+ | Reminder – As of May 16th 2022 expired staff accounts will no longer be able to log in to Sitka’s Evergreen staff client. | ||
+ | |||
+ | Only Co-op Support staff can update Local System Administrator accounts. Email us at sitka@bc.libraries.coop if you have any Local System Administrator accounts that need to be renewed. | ||
+ | |||
+ | |||
+ | //Updated April 25, 2022// | ||
+ | |||
+ | **BC Libraries Cooperative Support Advisory - Block Login of Expired Staff Accounts** | ||
+ | |||
+ | As of May 16th 2022 expired staff accounts will no longer be able to log in to Sitka’s Evergreen staff client. | ||
+ | |||
+ | You can review the expiry dates of all your library’s staff accounts in Patron Search. Make sure you have Privilege Expiration Date selected as a display field. http:// | ||
+ | |||
+ | Please renew any active staff accounts that are due to expire soon. | ||
+ | http:// | ||
+ | |||
+ | Only Co-op Support staff can update Local System Administrator accounts. Email us at sitka@bc.libraries.coop if you have any Local System Administrator accounts that need to be renewed. | ||
+ | |||
+ | Please contact us at sitka@bc.libraries.coop if you have any further questions. | ||
+ | |||
+ | |||
+ | |||
+ | //Updated April 20, 2022// | ||
+ | |||
+ | **BC Libraries Cooperative Support Advisory - Training Resource Highlights: Automated Patron Notifications** | ||
+ | |||
+ | Do your patrons sometimes forget to come pick up their holds? | ||
+ | |||
+ | A new customizable, | ||
+ | |||
+ | More information about hold related notifications can be found here: http:// | ||
+ | |||
+ | Hold notifications aren’t the only type of notification available. | ||
+ | |||
+ | |||
+ | //Updated March 28, 2022// | ||
+ | |||
+ | **BC Libraries Cooperative Support Development Advisory - Sitka' | ||
+ | |||
+ | BC Libraries Co-op Support is pleased to announce that we will upgrade Sitka' | ||
+ | |||
+ | Patrons will still be able to access electronic resources while Evergreen is being upgraded. | ||
+ | |||
+ | The secure staff web client login URL will remain the same at https:// | ||
+ | Staff will be unable to login during the posted upgrade hours. | ||
+ | |||
+ | As in past upgrades, Co-op Support will release timely bulletins about new features and changes, and what library staff and patrons need to know. | ||
+ | |||
+ | Please contact us at sitka@bc.libraries.coop if you have any further questions. | ||
+ | |||
+ | |||
+ | //Updated March 14, 2022// | ||
+ | |||
+ | **BC Libraries Cooperative Support Advisory - Training Resource Highlights: Patrons** | ||
+ | |||
+ | To help you better manage and maintain your patron accounts we’ve updated our patron documentation. | ||
+ | http:// | ||
+ | |||
+ | Wondering what’s the purpose of a particular field? | ||
+ | |||
+ | Did you know you can customize which fields display and are required in the patron account? | ||
+ | |||
+ | Don’t forget staff accounts are patron accounts too! Check out this section on managing library staff accounts: http:// | ||
+ | |||
+ | **Welcome Site for New Directors** | ||
+ | |||
+ | Co-op Support has created a new resource to provide guidance for new administrators at existing BC Libraries Cooperative libraries. | ||
+ | |||
+ | Check out the new welcome site here: https:// | ||
+ | |||
+ | To make sure this site is as useful as possible we’re asking for your help, especially if you’re an administrator who started working at your library after they were already on Sitka’s Evergreen. | ||
+ | |||
+ | |||
+ | //Updated March 9, 2022// | ||
+ | |||
+ | **BC Libraries Cooperative Support Service Advisory - Cannot place Call Number / Item Holds in Chrome** | ||
+ | |||
+ | Chrome’s latest version (99.0.4844.51) has a bug which makes it impossible to place Call Number / Item holds in the Evergreen staff client. If you are using the latest version of Chrome when you try to click either hold option in the Item Table a tooltip appears and blocks the links. | ||
+ | |||
+ | It appears that this issue will be resolved when Chrome releases version 100 at the end of the month. | ||
+ | |||
+ | In the short term we recommend using Firefox to place these holds. | ||
+ | |||
+ | We'll be monitoring the investigation into this issue in the wider Evergreen community. | ||
+ | |||
+ | |||
+ | //Updated February 7, 2022// | ||
+ | |||
+ | **Libraries Cooperative Support Advisory - Training Resource Highlights: Continuing Training** | ||
+ | |||
+ | Last chance to register for the first continuing training session of 2022! Join us on February 22nd or 24th to learn some simple strategies for keeping patron records up to date and accurate for statistics. | ||
+ | |||
+ | Register now for Cultivating and Pruning Your Patron Records: Patron Maintenance in Evergreen - https:// | ||
+ | |||
+ | Registration closes at the end of the day Friday, February 11th. | ||
- | The Evergreen 3.3 upgrade is this weekend, please review all the important information at [[https:// | ||
- | If you are open Sunday October 13 or Monday October 14, and plan to use Offline Circulation, | + | Not able to make the webinar? |
- | Overdrive will switch to barcode pattern matching for BC and MB libraries for duration of upgrade, and patrons will have normal access, but all other 3rd party services will be reduced or unavailable. Please view posted information at [[https:// | ||
- | Please contact us at sitka@bc.libraries.coop if you have any questions not answered by the upgrade resources. | ||
+ | //Updated January 7, 2022// | ||
- | //Updated September 30th, 2019// | + | **BC Libraries Cooperative Support Advisory - Training Resource Highlights** |
- | **BC Libraries Cooperative Support Advisory | + | As we start the new year Co-op Support would like to remind everyone of the resources available to all Sitka libraries. |
- | Sitka's Evergreen Training Server has been updated to Evergreen version 3.3 | + | You can access all of our resources and submit support tickets from the Sitka Support page: https://bc.libraries.coop/ |
- | You can log in to the training server to check out the new features before | + | Looking |
- | Training | + | Ready to try things out? Sign into the training |
- | [[https:// | + | https:// |
- | (website login required). | + | |
- | Please note: this server is unsupported Sitka Support will not be able to respond to training server questions | + | Think someone may have asked your question |
+ | Run into a bug in Evergreen? Check if it’s already known: https:// | ||
- | //Updated August 26th, 2019// | + | Want to see Evergreen in action? |
- | **BC Libraries Cooperative Support Advisory | + | Looking for more in-depth information? |
+ | Sitka’s Evergreen Documentation - http:// | ||
+ | Sitka’s Evergreen Policy & Best Practices Manual - http:// | ||
+ | Sitka’s Evergreen Acquisitions Documentation - http:// | ||
- | We would to like to inform you that the Sitka library tree will be adjusted on August 28, Wednesday night. | + | Exciting things coming in 2022! |
- | Three libraries, Pemberton (BPE), Squamish (BSQ) and Whistler (BW) public libraries, will be moved out of InterLink (BBGVL) to form a new group to enable InterLibrary Connect holds among them. | + | Sitka Business Function Group meeting - January 25th at 11:00am PT |
- | The new group is called, "Sea to Sky Library Group", | + | Cultivating |
+ | |||
+ | Register now - https:// | ||
- | Please contact us at sitka@bc.libraries.coop if you have any further questions. | ||