User Tools


Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
Next revision
Previous revision
public:nnels:etext:pa-outline-expectations [2021/10/20 08:11]
rachel.osolen [Training and Job Expectations]
public:nnels:etext:pa-outline-expectations [2021/10/22 11:15] (current)
rachel.osolen [Job Outline]
Line 21: Line 21:
  
 When a Production Assistant is choosing a title to work on it is expected for them to take the Urgent tickets first. These are titles that have been directly requested by our patrons. It is also expected for the Production Assistants to regularly check the queue to see if any new Urgent tickets have been added. Sometimes a ticket will be assigned to you by the Supervisor. When a Production Assistant is choosing a title to work on it is expected for them to take the Urgent tickets first. These are titles that have been directly requested by our patrons. It is also expected for the Production Assistants to regularly check the queue to see if any new Urgent tickets have been added. Sometimes a ticket will be assigned to you by the Supervisor.
 +
 +A Production Assistant should aim to have only 3-4 tickets maximum at any given time. This helps avoid burnout and workload piling up.
 +
 +<​note>​It can take 48-72 hours for the Production Coordinator review a finished title. The Production Coordinator will return the ticket if revisions are necessary. It is expected that these revisions are priority unless otherwise stated by the Production Coordinator. Notes about revisions will be placed in the Comment section of the ticket. If you do not hear back from the Production Coordinator with 48-72 hours then the ticket passed and will be converted and published.</​note>​
 +
 +When available, it is expected that the Production Assistants take an MP3 to DAISY ticket every week or so to keep on top of these requests. The workflow is on average 20-30 minutes per title. See the [[public:​nnels:​mp3todaisy|Converting MP3 to DAISY with Converter Plus documentation]] for more information.
  
 <​note>​All tickets assigned to Production Assistants by the Production Coordinator take priority over all other work. The Production Coordinator may also assign specific deadlines to titles.</​note>​ <​note>​All tickets assigned to Production Assistants by the Production Coordinator take priority over all other work. The Production Coordinator may also assign specific deadlines to titles.</​note>​
Line 69: Line 75:
 The expectation for your position is that you are able to write **simple and medium alt-text** with little to no feedback after a **2 month period**. The [[public:​nnels:​etext:​images|Images documentation]] paired with the additional resources are designed to help you succeed in this process. The Production Coordinator is also responsible for training you and offering support in learning and developing image descriptions. We have created a [[public:​nnels:​etext:​images:​alt-text_q_a|Alt-text Q&A page]] specifically for alt-text to assist you with your education, and help you when you get stuck on any description. The expectation for your position is that you are able to write **simple and medium alt-text** with little to no feedback after a **2 month period**. The [[public:​nnels:​etext:​images|Images documentation]] paired with the additional resources are designed to help you succeed in this process. The Production Coordinator is also responsible for training you and offering support in learning and developing image descriptions. We have created a [[public:​nnels:​etext:​images:​alt-text_q_a|Alt-text Q&A page]] specifically for alt-text to assist you with your education, and help you when you get stuck on any description.
  
-You will receive ​a final evaluation at the end of this 2 month period ​of either a pass or fail depending if you have met the job expectations as outlined above.+You will have a final evaluation ​meeting ​at the end of this 2 month period ​where your performance will be reviewed and you will be given either a pass or fail depending ​on if you have met the job expectations as outlined above.
  
-If you **do not** meet the job expectations at the end of this 2 month period it will be considered a fail and your contract will be terminated ​through either a formal interview or email correspondence depending on the nature of your situation.+If you **do not** meet the job expectations at the end of this 2 month period it will be considered a fail and your contract will be terminated.
  
-If you **do** meet the job expectations at the end of this 2 month period it will be considered a pass and you will have a formal job review with the Production Coordinator and Content Coordinator to go over your progress and talk about any need for growth or improvement.+If you **do** meet the job expectations at the end of this 2 month period it will be considered a pass.
  
 <​note>​If at any time during their employment, a Production Assistant is not meeting the expectations as outlined in this documentation Progressive Discipline will be applied.</​note>​ <​note>​If at any time during their employment, a Production Assistant is not meeting the expectations as outlined in this documentation Progressive Discipline will be applied.</​note>​
public/nnels/etext/pa-outline-expectations.1634742710.txt.gz · Last modified: 2021/10/20 08:11 by rachel.osolen