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Wiki's For Knowledge Management

VILSC 2018
Scott Leslie
BC Libraries Cooperative

INTRO

  • Who are you? <
  • Do you currently wiki? If not - why not? <
  • Who am I?

Some things about the Coop

  • We're not a library. we have a lot of tech-saavy people on staff.
  • We do open source as exclusively as possible
  • We are super cost-aware, don't like to spend when we don't have to

wiki.libraries.coop

Why Wiki?

  • Easy collaborative document editing and creation
  • Easy search and browse
  • Improve transparency and help reduce silos
  • Anticipate knowledge growth even before it happens

Why DOKUWIKI?

  • Open source, mature, lots of plugins - https://www.dokuwiki.org/plugins
  • Document based, not database
  • Git backed, which means key staff can have an offline version of the wiki on their laptops
  • Ability to move pages and namespaces (means you don't have to get it perfect the first time)

Why DOKUWIKI? Part II

  • Access control - can control both visibility and editabling; can include public sections
  • Re-skinning; the nav bars are actually wiki pages!
  • Easily embed other content calendars list of google docs in a folder
  • Can host structured data and offer ways to export it?

How we made it work

  • If you have even a few people using it - don't kill it, build on it!
  • Redesign, info architecture
  • Gardening! together and separately

Is wiki always the way? NO

  • Very small groups/locations - a binder may make a ton more sense
  • Non-volatile information - may not be the best way to handle official policy docs you don't want edited
public/wikis_for_knowledge_management.1524254780.txt.gz · Last modified: 2018/04/20 13:06 by scott.leslie