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public:nnels:etext:workflow [2021/04/06 18:16]
rachel.osolen |
public:nnels:etext:workflow [2022/02/24 17:46]
rachel.osolen |
| ====Taking Tickets (Book Requests)==== | ====Taking Tickets (Book Requests)==== |
| NNELS uses open-source software called RT (Request Tracker) to manage requests for books. | NNELS uses open-source software called RT (Request Tracker) to manage requests for books. |
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| | <note>The workflow for [[public:nnels:etext:human-narration-alt-text|Human Narration Image Descriptions]] is different than below.</note> |
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| ===Step 1: Take a book request=== | ===Step 1: Take a book request=== |
| <note>If there is a ticket set to ''Urgent'' then that always takes priority, **even if you are currently working on another lower priority ticket**. Make sure you check the queue on a regular basis as titles are added. Sometimes the Production Coordinator will assign tickets directly to you as well.</note> | <note>If there is a ticket set to ''Urgent'' then that always takes priority, **even if you are currently working on another lower priority ticket**. Make sure you check the queue on a regular basis as titles are added. Sometimes the Production Coordinator will assign tickets directly to you as well.</note> |
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| <note important>Check to see if the ticket is for ''DAISY Audio'' conversion. If it is, please see [[public:nnels:mp3todaisy|Converting MP3 to DAISY with Converter Plus]] for the workflow.</note> | <note>Check to see if the ticket is for ''DAISY Audio'' conversion, as this requires a different workflow for RT and conversion. It is expected for you to do one a week as needed. See below for more details.</note> |
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| | <note>Productions Assistants should have a maximum of 3-4 tickets at any given time. Some exceptions may apply with special projects to be discussed with the Production Coordinator. See [[public:nnels:etext:pa-outline-expectations|Job Outline and Expectations documentation]] for more information.</note> |
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| ===Step 2: Download the files=== | ===Step 2: Download the files=== |
| You can now go to the ''Unedited'' folder in Cyberduck (ensure your Root folder is ''nnels-data-preprod'') and locate the needed files (there should be one publisher file and one converted text document). Books for ''DAISY Audio'' conversion can be either be found in the ''Audible'' folder in ''Unedited'' or there will be a note in the ticket to download the MP3 directly from the repository page. For ''DAISY Audio'' there is only one file in MP3 format. | You can now go to the ''Unedited'' folder in Cyberduck (ensure your Root folder is ''nnels-data-preprod'') and locate the needed files (there should be one publisher file and one converted text document). |
| - Transfer the files to your computer | - Transfer the files to your computer |
| - Start editing! | - Start editing! |
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| Here is a quick tutorial that shows you how to [[https://screencast-o-matic.com/watch/cqXYFbUupW|Download from CyberDuck]]. | Here is a quick tutorial that shows you how to [[https://screencast-o-matic.com/watch/cqXYFbUupW|Download from CyberDuck]]. |
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| | <note>Books for ''DAISY Audio'' conversion can be either be found in the ''Audible'' folder in ''Unedited'' and you will use the ''Upload a Book'' feature or there will be a note in the ticket to use ''Sideload a Book'' feature. See [[public:nnels:mp3todaisy|Converting MP3 to DAISY with Converter Plus]] for the workflow.</note> |
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| ===Step 3: Submit your edited book & pass off the ticket=== | ===Step 3: Submit your edited book & pass off the ticket=== |
| <note>You must rename your file before uploading it to Cyberduck. Standard naming convention is the book title, and your last name with underscores instead of spaces. ''Title_of_Book_Yourlastname''</note> | <note>You must rename your file before uploading it to Cyberduck. Standard naming convention is the book title, and your last name with underscores instead of spaces. ''Title_of_Book_Yourlastname''</note> |
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| Once you’ve completed your first edit of the document: | Once you’ve completed reformatting a document: |
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| - Upload it to the ''Edited'' folder in Cyberduck (root folder is nnels-data-preprod). | - Upload it to the ''Edited'' folder in Cyberduck (root folder is nnels-data-preprod). |
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| Here is a quick tutorial on how to [[https://screencast-o-matic.com/watch/cqXYFwUu5A|Pass Back a Ticket]]. | Here is a quick tutorial on how to [[https://screencast-o-matic.com/watch/cqXYFwUu5A|Pass Back a Ticket]]. |
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| | <note>To avoid confusion, ensure there’s only one (the most recent) version of your edited doc in the Edited folder. You can delete the older version before uploaded the newest version.</note> |
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| ===Step 3: Add a Comment & pass off the ticket=== | ===Step 3: Add a Comment & pass off the ticket=== |
| <note>**Never reply on a ticket**. Replies go to the patron, and we don't need to confuse them with our internal dialogue about the book.</note> | <note>**Never reply on a ticket**. Replies go to the patron, and we don't need to confuse them with our internal dialogue about the book.</note> |
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| To avoid confusion, ensure there’s only one (the most recent) version of your edited doc in the Edited folder. | |
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| ====Naming books==== | ====Naming books==== |
