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NNELS uses open-source software called RT (Request Tracker) to manage requests for books.
Nobody in particular
as an ownerPriority
. If there are any books marked as High
priority, then take one of those books (if not, select a ticket of Medium
priority, then Low
)Actions
drop-down menuTake
Here is quick tutorial showing you how to Take a Ticket Request.
Urgent
then that always takes priority, even if you are currently working on another lower priority ticket. Make sure you check the que on a regular basis as titles are added. Sometimes the Production Coordinator will assign tickets directly to you as well.
You can now go to the Unedited
folder in Cyberduck (ensure your Root folder is nnels-data-preprod
) and locate the needed files (there should be one publisher file and one converted text document).
Once you’ve completed your first edit of the document:
Edited
folder in Cyberduck (root folder is nnels-data-preprod).Time Worked
field in RT. You will find this in the ticket's Basics
tab. The default should already be Minutes.Basics
tab and then the Owner field. Type in the name of the person you want to assign the ticket to.Actions
drop down menu on the top left navigational menu for the ticket.Comment
To avoid confusion, ensure there’s only one (the most recent) version of your edited doc in the Edited folder.
As for naming the document, you can use the following conventions:
Title_with_underscores_YourLastName.docx Waiting_for_first_light_Little.docx