This is an old revision of the document!
NNELS uses open-source software called RT (Request Tracker) to manage requests for books.
Nobody in particular
as an ownerPriority
. If there are any books marked as High
priority, then take one of those books (if not, select a ticket of Medium
priority, then Low
)Actions
drop-down menuTake
Here is quick tutorial showing you how to Take a Ticket Request.
Urgent
then that always takes priority, even if you are currently working on another lower priority ticket. Make sure you check the queue on a regular basis as titles are added. Sometimes the Production Coordinator will assign tickets directly to you as well.
DAISY Audio
conversion. If it is, please see Converting MP3 to DAISY with Converter Plus for the workflow.
You can now go to the Unedited
folder in Cyberduck (ensure your Root folder is nnels-data-preprod
) and locate the needed files (there should be one publisher file and one converted text document). Books for DAISY Audio
conversion can be found in the Audiobooks
folder in Unedited
. For DAISY Audio
there is only one file in MP3 format.
Here is a quick tutorial that shows you how to Download from CyberDuck.
MP3 to DAISY Audio
you do not download your file. See Exporting and Passing to QA for instructions on what to do with a finished DAISY Audio
file.
Title_of_Book_Yourlastname
Once you’ve completed your first edit of the document:
Edited
folder in Cyberduck (root folder is nnels-data-preprod).Time Worked
field in RT. You will find this in the ticket's Basics
tab. The default should already be Minutes.Basics
tab and then the Owner field. Type in the name of the person you want to assign the ticket to.Here is a quick tutorial on how to Pass Back a Ticket.
Actions
drop down menu on the top left navigational menu for the ticket.Comment
Here is a tutorial on how to Leave a Comment in RT.
To avoid confusion, ensure there’s only one (the most recent) version of your edited doc in the Edited folder.
DAISY Audio
books, as you are not downloading the files. Converter Plus will also rename the files for the Production Coordinator automatically upon download.
As for naming the document, you can use the following conventions:
Title_with_underscores_YourLastName.docx Waiting_for_first_light_Little.docx